Ada W. Email & Phone Number

Mountain View, CA, US

• Wearing many hats, I managed people strategy, programs, and teams across the employee life cycle (e.g., onboarding, recognition, and internal mobility) along with business strategy and operations.Highlights:
• Developed and deployed DEI strategy for org of ~1500; launched VP-facing QBRs; drove org-wide training completion (+54% vs. avg); led team of executive sponsors for DEI
• Generated savings of 60K FTE hours by conducting ROI assessment and pivoting internal mobility strategy
• Led XFN project to transform global vendor cost model with four-year savings of ~$60MM
• Drove >100% YoY increase in team-building and cultural programming, overseeing $130K budget and >200 events/year

Mountain View, CA, US

• Managed team of senior consultants (L3-L5) who oversaw the hiring decision process for ~25% of Google's annual hiring volume; the team specialized in Google’s most complex and technical job ladders.Highlights:
• Partnered with executives from recruiting and HR to facilitate hiring across P0 business priorities, e.g., Google Cloud
• Launched knowledge management strategy and team, which overhauled knowledge hub that served >2K recruiting/HR partners

Mountain View, CA, US

• Engaged by the DEI team to increase and diversify Googler participation in 20% DEI projects and programs. Highlights:
• Architected multi-channel marketing campaign to increase employee engagement through 20% projects, targeting 20K Googlers across 11 global sites and exceeding engagement targets by 670% (i.e., 7.7x of target)
• Invited to present and be recognized before >300 Googlers at global Employee Resource Group Leadership Summit on employee engagement best practices

Mountain View, CA, US

• Led people strategy for site of >100 Googlers (e.g., L&D, recognition, DEI, and well-being) and managed 15 consultants in AdWords SMB client services. Highlights
• Ramped up team of NA’s most junior "Nooglers" to become the #1 team in region across key customer service metrics, e.g., CSAT and resolution time
• Drove 40% QoQ increase in training completion rate (the largest increase of all regions)
• Earned 97% on the Manager Feedback Survey, the org's Top Manager Award, and multiple Director’s Awards

Mountain View, CA, US

Revamped CSAT survey strategy to optimize for technical, statistical, marketing, UX, and legal considerations and drive product adoption among top tier clients.

US

• Served as part-time consultant and volunteer recruiting agent/interviewer, representing New Sector.Highlight:
• Drove 45% YoY growth in client sites served by launching business development program

Boston, Massachusetts, US

• Built and scaled people operations as HR generalist on New Profit's inaugural talent team.Highlights:
• Enabled organizational growth of >20% YOY by developing talent management systems such as performance competency frameworks, onboarding roadmaps, and recruiting workflows
• Drove and supported sourcing, recruiting, interviewing, and onboarding for high-priority searches, including C-level requisitions

US

• New Sector is a nonprofit consulting firm that works across sectors to tackle social issues. Less than 10% of applicants are selected as consultants for its Residency in Social Enterprise program. As a Resident.
• Redesigned onboarding curriculum and personnel policies for more >30 staff and >100 volunteers
• Implemented client's first-ever mobile strategy in partnership with COO, cross-functional teams, and vendors

Mountain View, CA, US

• Consulted on SEM strategy with SMB clients to drive AdWords revenue, coached other consultants on service delivery, and led revenue recovery taskforce to restore client accounts that had been hijacked.Highlights:
• Spearheaded cross-functional revenue recovery project with estimated $20MM impact on quarterly revenue
• Recognized by peers with nomination for East Coast MVP as well as Director's Award for revenue impact

Master Of Business Administration (M.B.A.), Human Capital

Ab Cum Laude, Psychology

Education record