Jojo Hatfield Email & Phone Number

Hollister, California, US

Round Rock, Texas, US

• Sr. Scrum Master - lead the planning and execution of real time dynamic content system solutions on Adobe AEM from concepts to launch using Agile methodologies (2 week spring cycle). Effectively communicate program.
• Content automation product owner: worked with various business teams to define, plan and execute the automated solution to migrate critical business content. Managed complex data mapping and data transformation rules.
• Managed CMO initiatives to implement Corp wide marketing programs. Led large cross functional teams to successfully deploy the Corp solution. Built reputation of ability to deliver and complete difficult programs and.
• Re-engineer BRS Telemarketing processes. Analyzed As-Is processes to identify gaps. Implemented the new processes that improved effectiveness and increased visibility of call errors and results.
• Operation metric and continuous improvement. Standardized number of operation procedures to reduce steps and increase speed and accuracy. We created Marketing Standard Operation Manual as a tool for on-going education.
• Lead database management. Proactively source and build vertical lead database to support Sales strategy. Sourced and imported 400+K new leads in Health Care and Legal verticals. Worked with Jigsaw to correct 170k+.

Sunnyvale, CA, US

• Worked with number of large to medium size enterprise clients from Germany, India, China and USA to deploy EF SEO solution and business processes. EF SEO solution maximized our customers’ Marketing ROI (cpa, cpc and.
• Negotiated solutions that balanced client’s demands and EF cost. All my client projects were launched on schedule, on budget and met client requirements.
• Client Management. Provided best client project services to build customer loyalty in Financial, retail, gaming, travel and dating industries. Worked with clients to implement pixel tracking and web analytics (DART and.
• Designed and Managed Technical Service internal applications. Worked with VP of Technical Service to prototype and develop customer operation dashboards and reports to visualize key insights, trends and monitor the.
• Investigated and selected a tool for rapidly creating wireframes, product prototypes and specifications for TS front end application.
• Managed IT Operation & Data Migration Projects. Worked with IT Operation Director and IT Engineers to migrate databases and improve Data Center operation performance.

San Jose, CA, US

· Managed eBay tiger team (top engineers and researchers) to implement a monitoring tool for eBay Grid Computing infrastructure (distributed computing & object oriented model). · Deployed new APIs for eBay Developer program. eBay affiliates use these APIs to build innovated applications using eBay product services and platform.· Project Management: Managed.

US

· Pointed to lead eTrade product key initiative to create new services to top traders who contributed 80% of eTrade revenue. Oversee the implementation on all trading platforms, including internet, voice and wireless.· Data analysis for IT system architecture change. Migrated eTrade service APIs from Tibco to CWS (opensource application). · Resource.

· Developed Aion Supply Chain management system that supports SCORE model and data-driven decision processes.· Defined Aion Supply Chain collaboration processes to enable buyers and suppliers to collaborate online · Manage all aspects of business, from Product development to business development to sales to customer service.· Brand development. On-line.

Amsterdam, Noord-Holland, NL

· Appointed by Philips Division Management to be a member of a small workforce team to examine and propose supply chain strategy and roadmap to improve business performance by leveraging Internet technology.· Managed and deployed a collaboration solution to enable Philips and their suppliers and OEMs to collaborate in product design and issue resolutions.·.

Mba, Business Management

Master Of Science - Ms, Computer Science

Bs, Computer Science