HEALTHCARE: Experience working as a medical receptionist, medical coder/biller with an excellent ability to respond to customers inquiries in a professional manner, strong oral and written communications skills including ability to listen to; and interact with a diverse group of people. In-depth ability to prioritize multiple assignments and respond to varied requests, update patient medical records, medical code and bill healthcare insurance companies, strong interpersonal and organization skills, experience in greeting and responding to the general public in a fast-paced service environment, pay close attention to details, perform above and beyond expectations to help build lasting patient rapport using assertive communications to insure medical practices increase revenues and sustain patient growth, high-level navigational skills in various computer software programs, including microsoft office suite, electronic medical records (EMR)/electronic health records (EHR), and coding and billing software.UNDERWRITING ASSISTANT: Experienced Property/Casualty, Energy, Construction, Risk Management Underwriter Assistant. Proactive in gathering information, committed to building and maintaining strong underwriter/broker/client relationships. Able to work independently or within a team, successfully assisted underwriters on several large and mid-size accounts with global, national, worldwide and Rest of World (ROW) programs. Achieved expected goals by actively organizing and time managing work-load, comprehensive knowledge of RMS, GENIUS, National Association of Insurance Commissioners (NAIC); 2002 Sarbanes-Oxley Act; Insurance Service Office (ISO), Terrorism Risk Insurance Act (TRIA); insurance terminology; coverages; deductibles; policy ratings; policy forms, endorsements, Health Insurance Portability and Accountability (HIPAA) Guidelines; Premium Audit Advisory Service (PAAS) Classification Guidelines, and National Council on Compensation Insurance (NCCI).