Wanda Buchanan

Wanda Buchanan Email and Phone Number

Team Supervisor @ Piedmont Healthcare
Kennesaw, GA, US
Wanda Buchanan's Location
Kennesaw, Georgia, United States, United States
Wanda Buchanan's Contact Details

Wanda Buchanan work email

Wanda Buchanan personal email

n/a

Wanda Buchanan phone numbers

About Wanda Buchanan

Experienced Account Management with a demonstrated history of working in the hospital & health care industry. Skilled in Customer Relationship Management (CRM), U.S. Health Insurance Portability and Accountability Act (HIPAA), Team Building, Healthcare Information Technology (HIT), and Management. Strong program and project management professional who graduated from Chattahoochee Technical College. I am currently in school to pursue my Bachelor's Degree in Healthcare Management.

Wanda Buchanan's Current Company Details
Piedmont Healthcare

Piedmont Healthcare

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Team Supervisor
Kennesaw, GA, US
Website:
piedmont.org
Employees:
3
Wanda Buchanan Work Experience Details
  • Piedmont Healthcare
    Team Supervisor
    Piedmont Healthcare
    Kennesaw, Ga, Us
    View
  • Piedmont Healthcare
    Team Supervisor
    Piedmont Healthcare Nov 2017 - Present
    United States
    View
  • Wellstar Health System/Conifer Health
    Account Management/Dialer Coordinator
    Wellstar Health System/Conifer Health Jan 2010 - Nov 2017
    Marietta, Georgia
    Effectively execute and monitor inbound and outbound calls for a high volume call center. Evaluate, develop and deploy improved logic and functionality to distribute calls in the automated system improving patient satisfaction and call resolution. Rapidly mastered the instituted improvements of computer based dialer programs. Single point of contact in business critical IT payment process and dialer program. Compliant in HIPAA and collection regulations. MS Office, invoice and payment transactions research and voids.
  • Cobb County School District
    Paraprofessional
    Cobb County School District Aug 2002 - May 2010
    Kennesaw, Georgia
    Taught basic education principles while complying with IEP goals. Informed parents of daily activities. Maintained daily records of children's individual activities and behaviors. Planned and led activities to develop students' physical, emotional and social growth.
    View
  • Ibm
    Account Manager
    Ibm Sep 1997 - Feb 2001
    Marietta, Georgia
    Proactively monitor service calls to ensure service delivery standards were met and maintained for assigned accounts. Interact with managers on account compliance, needs, expectations and changes. Establish a rapport with the client help desk or end user and communicate the status with next step action of each service call to resolution. Assist in part order and tracking with technical service representative for faster resolution.
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Wanda Buchanan Skills

Account Management Customer Service Healthcare Information Technology Hipaa Team Leadership Leadership Process Improvement Crm Healthcare Team Building Salesforce.com Management Business Process Improvement Software As A Service

Wanda Buchanan Education Details

Frequently Asked Questions about Wanda Buchanan

What company does Wanda Buchanan work for?

Wanda Buchanan works for Piedmont Healthcare

What is Wanda Buchanan's role at the current company?

Wanda Buchanan's current role is Team Supervisor.

What is Wanda Buchanan's email address?

Wanda Buchanan's email address is wa****@****tar.org

What is Wanda Buchanan's direct phone number?

Wanda Buchanan's direct phone number is +177079*****

What schools did Wanda Buchanan attend?

Wanda Buchanan attended Southern New Hampshire University, Chattahoochee Technical College.

What skills is Wanda Buchanan known for?

Wanda Buchanan has skills like Account Management, Customer Service, Healthcare Information Technology, Hipaa, Team Leadership, Leadership, Process Improvement, Crm, Healthcare, Team Building, Salesforce.com, Management.

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