Wanda Hord Email & Phone Number

Florida, United States

Tampa, Florida, United States

Tampa Bay's leading organization dedicated to the prevention of child abuse and neglect through family, education, and resources. Reporting to the CEO, I lead the department efforts in developing, overseeing, and implementing human resources management activities of the agency to maximize the strategic use of human resources and maintain functions such as employee compensation, recruitment, human resources policies, payroll, and regulatory compliance.

Provided Talent Optimization consultation and strategic HR consultation to various organizational leaders across the US. Leveraged data-driven strategies to ensure optimal team effectiveness and alignment with organizational goals. Advised on managing talent acquisition, performance management, employee relations, labor relations, compensation and benefits, retention, and organizational development.

Tampa/St. Petersburg, Florida Area

(HR) Manager of Internship Services Supervised 35 interns across local offices of JP Morgan Chase, Bank of America, Nielsen, Amazon, NY Life, and E*TRADE, overseeing roles in IT, analytics, finance, and customer service. Orchestrated workforce placement procedures, matching interns with corporate requirements and career paths, resulting in successful transitions to full-time positions.• Strategically matched interns with corporate roles based on organizational needs, ensuring alignment between their capabilities and job requirements. • Spearheaded the onboarding process for interns, facilitating their seamless integration into the corporate environment. • Directed performance management initiatives, including the preparation and delivery of intern evaluations, as well as implementing necessary workplace actions such as performance improvement plans, reassignments, and terminations. Selected Accomplishments:• Consistently achieved workforce management targets, surpassing annual full-time employment goal of 65%.• Played pivotal role in implementation of new corporate HRIS system, providing valuable guidance and expertise throughout process. • Advised and aided in moving to a more market-level employee benefits program, which started fair cost-sharing while keeping high-quality plan choice.

Tampa/St. Petersburg, Florida Area

Strategically and tactically oversaw HR team of 4 in employee relations, labor relations, recruitment, staffing, compensation, performance management, employee engagement, compliance, retention, and organizational development.Selected Accomplishments: • Spearheaded transition to new ADP/Vantage HR, Payroll, Recruiting, and Performance Management system.• Boosted transit service by hiring 20% more employees in 2018 which strengthened the workforce and increased capacity, and enhanced community connectivity.• Spearheaded employee engagement initiative, resulting in improved retention rates within 1st year of implementation.

New York, New York

Directed HR team of 11 overseeing employee and labor relations, staffing, recruiting, succession planning, performance management, organizational development, compensation, and benefits for 2000-employee organization. Provided daily technical guidance and advice to management on labor and employee issues, grievances, appeals, disciplinary actions, and performance management. Oversaw Organizational Development department of 6, delivering impactful training across all organizational levels. Selected Accomplishments: • Improved labor and employee relations, resulting in a significant reduction in filed grievances, achieving zero filings in the last 3 years.• Led development and implementation of Workplace Violence Prevention Program in collaboration with labor unions.• Contributed to contract negotiations as member of negotiating teams, securing new agreements with 2 unions.• Improved employee retention and reduced annual turnover by leading approval of key benefits and compensation changes.

Uniondale, New York, United States

Guided HR team of 4 strategically and tactically in recruitment and retention, performance management, employee relations, communications, compensation, and benefits.Selected Accomplishments: • Spearheaded performance management initiatives to ease cultural and business transformation.• Created organizational compensation structure tool to ensure fairness in compensation decisions, both internally and externally• Orchestrated emergency staffing efforts in preparation for Hurricane Irene to ensure operational readiness.

Albany, New York, United States

Led delivery of Human Resource services. Offered interpretation and guidance on HR policies and procedures, ensuring consistency and compliance. Led labor and employee relations efforts for workforce of 600 employees.Selected Accomplishments: • Negotiated ratified labor agreements for the business sustaining profitability.• Improved sales and circulation growth by implementing performance management strategies to align with business aims.• Developed and executed Organizational Development Plan, including comprehensive New Managers Orientation Program, focusing on essential management responsibilities such as budgeting, performance management, and compliance.• Implemented new employee recognition program, which propelled business to greater profitability, leading to numerous promotions. Notably, one individual promoted to president eventually ascended to presidency of entire corporation.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Business