Wanda Mcmullen Email and Phone Number

Perform protective service work such as guarding government owned or leased buildings and property, protecting government equipment and material, and controlling access to government installations by employees, visitors, and residents. Reports directly to a Shift Supervisor (SS) and takes direction from the SS, posted orders and Standard Operating Procedures. Responds to emergencies, enforce government regulations, and conduct crowd, parking, and traffic control, inspections, and perimeter and internal access control.

Unload member carts, ensure all items are scanned, and return items to cart. Process payments via cash, check, shopping and/or credit card and verify age when needed. Explain benefits of and encourage members to upgrade membership and/or apply for Sam’s credit card. Keep area clean/sanitized. Work exit to scan receipts and verify items in cart. Work in club pick-up to pick ordered items, stage appropriately, dispense orders, and deliver orders to customers. Return items to proper place as needed and stock items when needed. Assist customers as needed.

Arrive to work in proper uniform. Perform access control screening functions of employees and visitors of the US Nuclear Regulatory Commission for symptoms of Covid-19. Follow all company personnel and safety policies and perform all assigned duties in a safe manner. Communicate via radio, telephone, and orally according to orders. At end of shift, report the number of people screened, number cleared, and number declined. Obtained contractor credentials.

Managed the college’s transportation and shuttle programs, fleet operations, vehicle maintenance, and vendor service agreements. Designed, developed, and oversaw transportation routes to improve access and connectivity to the city of Oxford and its surrounding communities. Coordinated transportation for students enrolled in Oxford’s service learning courses and programs. Interviewed, selected, trained, and supervised 10-18 transportation staff. Created & maintained complex spreadsheets to produce daily schedules for drivers and vehicle reservations. Prepared reports, reconciled monthly invoices for contract services and Corporate Card expenses, verified payroll in Time and Attendance System (TAS), updated website, and supported faculty, staff, and students to coordinate transportation and to help them become certified to drive for Oxford’s business purposes. Utilized TruVision/GE Nav to review cameras and vehicle’s GPS data to investigate and resolve complaints. Ordered office supplies.

Transportation Program Coordinator, 2000 to 2016Administrative Assistant, 1998 to 2000Served on the Campus Services Advisory Board, Commencement Operations Committee, New Student Orientation Committee, Dalai Lama Visit Committee, and various others representing Transportation & Parking Services. Coordinated transportation logistics for special event shuttles, para-transit service, and Emory’s shuttle services. Created ridership forms, driver schedules, and estimated billing for special event and shuttle services. Created and maintained various databases, spreadsheets, and reports. Investigated issues and concerns to recommend best course of action to resolve conflicts and to improve services. Designed/Edited brochures, flyers, rules and regulations, and other informational items.Additional duties prior to department expansion:Developed and managed various programs, meetings, and information fairs. Monitored all expenditures, reconciled transactions, developed and reviewed financial reports, charts, and graphs. Prepared invoices and managed collections/accounts receivable. Collaborated with Parking & Transportation Staff to help create Rules & Regulations, and other program guidelines and operating procedures. Conducted training classes to explain operating procedures and program guidelines to new participants. Assisted with budget and grant preparation. Prepared the Treasurer’s Report and minutes for the monthly Clifton Corridor Transportation Management Association Board of Directors meeting. Ordered equipment and supplies. Created and maintained two listserv accounts to disseminate information to 15,000+ employees. Created and maintained information on the department’s website using Front Page and Dreamweaver. Supervised and trained support staff.2000 – Served as the Interim Director of Transportation Services until the vacancy was filled.

Created an extensive database of the Battalion’s 200 Marines and their family contact information and used Crystal Reports to present specific information needed. Participated in the official training of new Key Volunteers at MAG42. Trained and directly supervised 25 Key Volunteers. Consulted other networks locally and nationwide to develop a handbook and to coordinate joint activities and meetings. Designed a website to provide information to families. Coordinated “Family Day” events/activities prior to deployment. Coordinated donation drive to package and ship care packages to our deployed Marines.

Processed payroll and maintained personnel files for department staff. Managed accounts payable, accounts receivable, and journal entries. Developed and maintained databases, spreadsheets, and reports. Coordinated charter events with clients, operations, and maintenance staff to ensure success. Provided technical support and computer training to staff. Coordinated travel and lodging arrangements. Assisted in budget preparation.