Wanda Morrow Email & Phone Number

In this assignment, I was involved in many aspects of quality engineering, including the following:► Ensured quality controls were set and monitored. Performed verifications and test based on processes. Tracked and reviewed corrective and preventive actions as needed. Developed and maintained FMEAs and Control Plans to help reduce PPM for the plant.► Served as team member and lead various Continuous Improvement efforts. Collaborated with team to help identify and implement process improvements. Facilitated and encouraged use of appropriate problem solving techniques for effective root cause analysis. ► Worked with product managers, developers, and operations teams to prioritize tasks and workflow.► Provided guidance to quality auditors for in-process audits and final audit.► Participated in successful ISO 9001:2015 / ISO 1401 quality system audits and supplier audits.► Worked Suppliers to ensure expectations were identified and met per company’s expectations.► Resolved customer complaints, took preventative measures to avert future complaints, and documented feedback.

In this role, I was involved in many different aspects of document control, including the following:► Collected, scanned and uploaded documents following set procedures.► Ensured all technical documents, such as reports, drawings and blueprints, were collected and registered in system.► Notified personnel of updated document versions and how to access them.► Printed and distributed documents as necessary.► Trained employees in the company’s controlled document processes to ensure correct handling of documents from the ground up.► Used SharePoint Document Management for everyday operations, maintenance and quality control.► Participated in successful ISO 9001:2015 / ISO 14001 quality system audits and supplier audits.