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Seasoned strategic and innovative leader. Possess a comprehensive background in software engineering, end-to-end operations, and procurement management.Extensive experience and expertise in guiding high-performing, detail-oriented, next-generation technical leaders. Team specializes in creating Dashboards, Scorecards, Reports, and Analytics for 22-state field and center organizations. Ensure the delivery of software applications in a high-volume, fast-paced environment without compromising quality. Recognized as a team advocate by presenting team awards on a continuous cadence while maintaining exceptional internal and cross-functional partnerships.Application technologies include MS Azure Cloud, Angular 12, Node.js, ColdFusion 18, JavaScript, Java, Python, HTML5, CSS, Bootstrap, JSON, Perl, MS SQL, Oracle, Power BI, GIT, and more.
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Associate Technical DirectorAtt Sep 2012 - PresentAtlantaLead a high-performing team composed of Software Engineers and Project Managers in a dynamic, fast-paced environment. Prioritize complex application development and project management tasks, while simultaneously ensuring the efficient management of the product lifecycle. Additionally, I remain proactive in keeping abreast of technological advancements, incorporating them into our workflow in alignment with job requirements and business priorities.-Achieved approximately a 95% on-time delivery rate for products by enforcing strict code reviews and User Acceptance Testing (UAT) to guarantee exceptional quality and reduce security risks.-Coordinated and executed prompt deliveries, achieving significant cost avoidance and reduction in the multi-million-dollar range.-Cultivated an environment of continuous learning and improvement, aligning with the latest industry trends and technologies
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Area Manager Process & QualityAt&T Jun 2011 - Aug 2012Atlanta-Developed and oversaw metrics and performance for multiple sales centers.-Designed and facilitated training for sales centers and field organizations.-Enhanced the sales close rate from 29% to 40%.-Revenue growth increased from$10 million to $100 million.-Formulated, discussed, and finalized agreements with vendors.-Conducted monthly KPI presentations for sales centers, vendors, and field teams. -
Senior Technical Program ManagerBellsouth Dec 2007 - May 2011Atlanta, Georgia, United StatesLed diverse team of developers, project managers, and testers, leading a portfolio of projects aimed at bolstering support for AT&T's Uverse Field teams. Analyzed and addressed portfolio challenges, devising strategic plans to mitigate issues and effectively communicating resolutions to all stakeholders. Fostered team development through targeted coaching on productivity strategies, empowering team members to achieve ambitious objectives.-Streamlined PMO processes, resulting in enhanced workflow efficiency and tool adoption across the team.-Successfully managed a dynamic team, contributing to the positive outcomes for both team members and stakeholders.-Proactively identified and mitigated portfolio obstacles, maintaining minimal impact on project continuity and stakeholder satisfaction.
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Senior Contract ManagerBellsouth May 2001 - Jan 2004Atlanta-Handled contractual agreements for both domestic and international call centers.-Secured an annual increase in savings of over $12 million.-Negotiated contracts with an emphasis on risk reduction, securing strong legal safeguards for the organization.-Formulated and executed comprehensive Requests for Proposals, streamlining the procurement cycle.-Established and sustained robust supplier relationships, enhancing the quality and reliability of services procured.-Diligently monitored market intelligence to inform procurement strategies and maintain a competitive edge.
Wanda Palmer Skills
Wanda Palmer Education Details
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International/Global Studies: China & Vietnam -
Business Administration, Management And Operations -
Web Development -
Program Management -
Html/Css -
At&T UniversityDesign Thinking -
Bachelor Of Business Administration - Bba
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Bachelor Of Business Administration - Bba
Frequently Asked Questions about Wanda Palmer
What company does Wanda Palmer work for?
Wanda Palmer works for Att
What is Wanda Palmer's role at the current company?
Wanda Palmer's current role is Associate Director, Technology @ AT&T.
What is Wanda Palmer's email address?
Wanda Palmer's email address is wa****@****att.com
What schools did Wanda Palmer attend?
Wanda Palmer attended Georgia State University - J. Mack Robinson College Of Business, University Of West Georgia, General Assembly, The George Washington University, Statesboro High School, Udacity, Coursera - University Of Michigan -, At&t University, University Of West Georgia, University Of West Georgia.
What skills is Wanda Palmer known for?
Wanda Palmer has skills like Program Management.
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