Wanda Ray Email & Phone Number

• Read A/R reports and call customers to collect payment and make appointments with customers when they have questions about A/R reports.• Oversee Cashiers, Receptionists, and Cashier Supervisors and coordinate schedules for 20-25 employees.• Direct reception staff to provide a friendly point of contact and act as a focal point of communication between customers, sales associates, and other employees.• Evaluate front office employees/receptionists and determine pay raises based on performance, attendance, and efficiency.• Help customers with current and past transactions concerning purchases, returns, financing, or other account issues.

• Made sure that cashiers were performing their jobs properly and handled any customer relation problems.• Balanced credit card machines and ran store and special-order totals at the close of business.• Ran freight quotes for sales teams and Mathis Brothers sister stores.• Assisted cashiers with cash drops and ran reports (D1, F3) throughout the day to ensure that sales had their scheduled tickets paid for by the deadline.• Kept a transaction log for cashier's daily transactions and counted daily cash till-bags for cashiers.

• Effectively performed cashier-related functions while maintaining the highest level of customer service.• Maintained a friendly and professional environment by greeting and acknowledging every customer and co-worker that approaches.• Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities daily.