Wanda Walker Email & Phone Number

Fredericksburg, Va, Us

Fredericksburg, Va

Resolve and address customer service issues promptly.  Achieve store sales goals by demonstrating strong personal selling skills

Manage and track the church’s financial accounts via Quicken Books. Support office operations (mail, copying, faxing, filing, ordering of supplies, bulletin board updates). Produce basic documents routinely or on as assigned basis, using standard office automation software (MS Office, MS Excel, MS Publisher)

Fredericksburg, Va

Sell various types of insurance policies to businesses and individuals on behalf of insurance companies, medical and dental insurance Attend meetings, seminars and programs to learn about new products and services, learn new skills, and receive technical assistance in developing new accounts. Calculate premiums and establish payment method. Call on corporate policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries. Confer with corporate clients to obtain and provide information when claims are made on a policy.Contact underwriter and submit forms to obtain binder coverageCustomize insurance programs to suit individual customers, often covering a variety of risks. Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms. Explain features, advantages and disadvantages of various policies to promote sale of insurance plans. Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage. Monitor insurance claims to ensure they are settled equitably for both the client and the insurer. Perform administrative tasks, such as maintaining records and handling policy renewals. Seek out new clients and develop clientele by networking to find new customers and generate lists of prospective clients. Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects. Provide cradle-to-grave complete coverage by delivering policy planning future follow-up visits andevaluation needsUpdate job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Fredericksburg, Va

Offer insurance to companies helping them to establish a sound benefits program for their employees. Service accounts, handling claims, resolving and addressing insurance issues. Develop base for long-term sources of clients by using referrals, occupational, and special-interest groups to compile lists of prospects. Determine clients' particular needs and financial situations by scheduling fact-finding appointments; determining extent of present coverage and investments; ascertaining long-term goals. Develop a coordinated protection plan by calculating and quoting rates for immediate coverage action and long-term strategy implementation. Provide cradle-to-grace complete coverage by delivering policy; planning future follow-up visits and evaluation of needs.Obtain underwriting approval by completing application for coverage. Provide continuing service by providing direct deposit forms; processing changes in beneficiary and policy loan applications. Provide death benefits by delivering policy proceeds; reassessing client needs. Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

Wholly managed the direction, coordination, and evaluation of the store. Created and implemented strategies to achieve sales and profit objectives. In 2004 increased stores yearly profit by 25%. In 2005 increased stores profit an additional 35% while achieving being over the stores goal for the year. Consistently recruited, interviewed and hired top talent. Administered the training of all store associates and provided ongoing training to sales team. Ensure all associates are knowledgeable of company policies and are proficient in solving customer service issues quickly. Maintained accurate and up-to-date inventories and paperwork. Rewarded for effectively and efficiently managing and monitoring controllable expenses Resolved and addressed customer service issues promptly. Achieved store sales goals by demonstrating strong personal selling skills and transferring those skills to sales associates. Maintained a professional work environment and addressed associate relations issues appropriately

Worked closely with company President assisting in most facets of daily business. Assisted and heavily involved in the daily pursuit and marketing of/to new clientele. Managed and maintained the jewelry sample line for Claire Creations Inc. Oversaw communication with customers, artists and jewelers about products and shipments via telephones, e-mail or in person. Coordinated meetings and presentations about new products, budgets and new jewelry markets. Directed the ordering of new materials. Routed and distributed mail and operate office equipment, such as fax machines, copies and computers. Maintained event calendars for upcoming jewelry shows or specials and fill out routine forms; and assisted in Jewelers of America Trade Shows, along with various artists and jewelry stores events.

Education record

Business Administration And Management, General