Wanda Wilburn Email and Phone Number

• Assumed Project Management for Programming Services Department as well as general DBA tasks after RIF in March of 2021• Developed and maintained Oracle SQL Scripts/jobs/processes in Applications Manager tool for interfaces with Ellucian Banner along with Application Manager Administration• Built and maintained Argos reports along with MAPS Administration (including FormFusion, Intellicheck, and Argos)• Managed/Developed security for major systems: Banner, Slate, Argos, BDMS, Degreeworks, Applications Manager, and others• Assisted in development of initial Banner extracts and maintenance of Slate CRM and then specific integration with Axiom/Banner• Worked closely with TBR DBAs and IT staff to ensure Banner and Oracle updates were applied and tested in a thorough and timely manner• Maintained various applications regarding updates and support: Banner, Degree Works, BDMS, Maps, Spreadsheet Server, Jaggaer, Touchnet, CampusCE, Xenegrade, College Scheduler)• Provided front-end support to multiple departments for Banner and related systems• Implemented Self-Service Banner 9 General, Employee and Finance modules. Currently working on Faculty/Advisor and Student module configurations• Developed/implemented/maintained data extracts for multiple third-party systems (Salesforce, AIM, Rave, Watermark, AwardSpring)

• Tested/implemented/deployed Divisional Customer Loyalty promotional coupons for use in customer transactions • Responsible for 100% reporting and follow-through of product recalls, contests, and recaps.• Interfaced with customers concerning Loyalty card information, points, purchases, and offers • Served as interim Customer Loyalty Manager, and, as such, responsible for all customer Direct Mailers, promotions, and promotion analysis/reporting to Nashville Division Marketing Manager and Vice-President• Promoted to Lead Admin Assistant and responsible for Marketing/PR budgets• Assisted PR Manager in community events and tournaments, processing, budgeting/forecasting duties.

• Developed applications in VB.Net with supporting SQL database procedures, queries, etc.• Created reports using DotNetNuke sqlview tools as well as SSRS. • Acted as liaison between IT and Maintenance and supported Asset Maintenance software developed by TMW Systems. • Responsible for installation of upgrades, testing, and implementation of Asset Maintenance system. • Developed additional procedures to support interfaces with TMT and Great Plains software. • Served as backup EDI analyst in processing 210/204/210/997/990/810 transaction sets.

• Developed applications in VB6 to support eligibility and claim payer/provider transactions using healthcare EDI formats X12 (270/271).

• Developed applications in VB.Net, C#, MS Access for Customer Service, Engineering, Safety, and Field Operations Departments. • Produced various reports using MS Access, Crystal Reports XI, SSRS using a SQL Server 2000/2005 back-end. • Developed mapping applications using ESRI ArcObjects components to perform GIS data analysis/data maintenance. • Updated corporate website using ASP.NET, FrontPage, and HTML. • Produced automated procedures using SQL Server triggers, stored procedures, and views (including Audit information).

• Implemented/maintained/enhanced Peoplesoft (7.2, 8.0, 8.4) modules for Student Records, Financial Aid, Advising, Human Resources (Benefits, Payroll, Job Applications), and Purchasing departments. Performed module updates/upgrades.• Responsible for college website student record functionality (registration, reporting, grades, account information, credit card payments, faculty information (www.lee.edu)). • Developed third-party “bolt-on” modules/interfaces to PS applications for various departments. • Implemented creation/usage of EDI transcript information exchanged via University of Texas server in Austin. • Performed Data Analyst duties in production of various state-required reports for student/class/faculty assessments. Produced annual reports for Federal student financial requirements.