Responsible for tactical infrastructure solutions and services for client. Responsible for taking project from conceptual through final delivery within budget and on timeResponsible for managing and delivering technology solution for Merrill Lynch and BofA Integration at the ATM to Brokerage Clients by providing unique ATM functionality which allowed clients access to both banking and brokerage accounts with their BAC Debit card, and allow the ability to transfer funds between eligible accounts.Integration included migration of debit card authorization processing, ability to activate card and change PIN at ATM.Managed the overall technology solution of fully integrating ATM Architectural design and implementing highly complex multi-tier platform & network solution that automated the real-time transaction processing, posting/settlements. Implemented monitoring and control to reduce fraud and risk to client.Responsible for devising strategic solution that addressed Regulatory and Industry requirements of non-compliant PIN encryption by implementing the use of Triple DES encryption algorithmTransparent Conversion to clients through preservation of PIN numbers, account numbers, auto-transfer and withdrawals.Acted as a liaison between application architects, external vendor, network infrastructure and Enterprise Technology & Delivery technology Infrastructure partners for technology integration solutionResponsible for the infrastructure solution which include but not limited to operating systems and dedicated network & communication protocols, firewall software/ enforcement points and configurations Managed and lead the Risk Infrastructure Assessment to ensure ATM Security/Risk met compliance standards, policies and regulatory requirements which were mandated by Compliance Information Security SMEs Responsible and reinforced documentation of business continuity/recovery, monitoring and incident response policies and procedures

Responsible for managing and delivering technology solution for LaSalle specific initiative projects, which include managing external and internal technology partners. The projects span across multiple lines of business with in BofA. Responsibilities but not limited to engage with business partners to define, analyze, design UI, streamline processes, testing, implement approved solidified approach based on utilizing banks six sigma methodologies. Accountable for project budget/forecast, resource assignment, deliverables, timelines and communicating project status to Business Partners/Executive and Service Delivery Management. Managed technology components for LaSalle Conversion and Migration of deposit account opening and signature image documentation retrieval platform. Drive process to ensure deliverable of check images and data in industry standard X9.37 format from Vicor sites to the bank’s Image Exchange Platform (VIEX), for crediting of Lockbox Settlement AccountsEnsure High Level and Low Level Design project deliverables trace back to business requirements and CTQsIdentified program inefficiencies through risk assessments of all cross-impacting systems, which resulted in re-engineering process to meet business needsBuild detailed work and action plans for managing execution, delivery of project on time and within budget. Ensure technology partners meet task deadline and project deliverables

Responsible for tactical infrastructure solutions and services for GCIB major LOB within BofA. Lead technology partners/teams that develop, support and implement stable technology platforms, and enterprise solutions. Instrumental in stabilizing the current File Net Shared Repository Utility Enterprise System – Virtual Vault Application. The utility allows clients to store permanent copies of loan information on optical disk system.Managed infrastructure and application components for US Trust Merger – Conversion and Migration of Check Images & Index archival and retrieval platform solution. Ensured service level agreements, business continuity, rules and regulations, security compliance set forth by business and external governing bodies were met.Addressed and resolved the architecture challenges by implementing newer infrastructure, OS and application software versions, storage increase, network reconfiguration, monitoring/alerts, centralized communication and escalation, and streamlined support processes for better stabilization and performance. Managed and partnered with BTG and Clients to meet key goal and initiatives of the bank to reduce overall project cost, time to market of infrastructure design and build, scalability, products and platform of technology solutions.

Responsible for devising strategic solution that addressed the needs of two distinct areas of the bank; Global Corporate Investment Banking and Global Portfolio Risk Management. Bank of America Portfolio Advisor Portal enables organizational silos to share information and processes across the firm thus facilitating collaboration and effective decision making which lead to higher client satisfactionThe Portal application capitalizes on market information and movements to increase cross-selling efforts and acquire new business, while keeping in step with Risk trends. The application provides information such as profit, risk, exposure, deals, and strategic pitch, market data, ratings, bond pricing and news.Instrumental in building multiple source system interfaces to the Portal in order for clients to make critical decisions based on risk-return measurement across both GCIB and Risk Management. Addressed the inefficient and inconsistent processes of gathering critical information. Portfolio Advisor Portal provides a holistic and consistent view of the client and portfolio information across the firm to enable industry, product and portfolio management to work together towards a common strategy for client growth and expansion Provided an infrastructure to proactively monitor portfolios at an Industry, Client, or Product Level, which offered Portfolio Managers the ability to actively manage and achieve both revenue targets and organizational goals.

Instrumental in executing Q&R/Fleet Northeast transition of Full Service, High Net Worth and Series 6 associates to Bank of America Wealth & Investment Management platform. Developed Use Case Specification documentationLead support on BAI and Fleet merger to ensure transition of all brokers convert to BofA organization structure that produces annuity base business. Assess and mitigate risk across bank project initiatives. Adhered to governance standards and SSCP critical milestones of DMAIC phases and processes for transition Partnered with BAI Training & Development group to incorporate compliance training for all Market Directors on Annuity Surveillance & Supervisory as part of transition efforts from Q&R/Fleet to Bank of America Investment Securities. Ensured regulatory requirements met in order to reduces risk to the companyTeam LeadResponsible for merging Q&R/Fleet associates to Bank of America Wealth & Investment Management platform.Primary responsibility is to support current application, processes and make recommendation and implement enhancements to BASIS system to avoid existing and potential risk. Lessen impacts to LPCS LOB by developing additional functionality in Rep Comp process, trade exception reporting, retroactive payments, and internal feeds interface, data and system validation. Adherence to appropriate regulatory requirements in all aspects of PCS business and standard rulesManaged daily business and technical support to clients by implementing, facilitating and recommending SLA recovery solutions amongst technology groups

Developed business requirements, use case, system interface and process design. Defined front-end web reporting interface and specifications to support global risk and exposure to company. Assisted in business /process designed, data mapping and validation process for unmatched claims for InterFACE Application used to support reporting, researching and resolving historical unmatched claims. Addressed Global & Risk Managed Property and Casualty business concerns by increasing reliability of claims data, offer immediate access and visibility of claims status for local policies serviced and produced business. Application focused on the essential global business reporting needs through timely reporting of new claims, claims reserves and payments thereby reducing cash flow discrepancies between Producing, Servicing and Central Accounting Units. The process manages and controls accounting procedures and best reporting practice within the R&SA and Strategic Network Worked on business and screen designed of Automation (UCA) application. Assisted with fields’ definition and validation (data structure/fields), user interface screens and functionality, security requirements. Analysis on enhanced features for direct data input, pre-populated fields and data validation based on business rules uploading and reporting capabilities.

Responsible for devising business and technical requirements, defining the Global Risk Information Management Reporting needs. This application serves a conduit information platform for communicating throughout R&SA worldwide one hundred twenty-three offices. Application provided a global view of client information, premium tracking, exposure & risk analysis, policy coverage perils, claims and facilitate reconciliation process: which deal with large movements of cash around the worldPrimary focused on reporting interface, reduce the loss ratio by providing accurate data, increasing premium growth in territories throughout R&SA footprint, increase investment income by developing a tool to make timely decisions, enable effective credit control through billing on renewal date.Developed test scripts for the various test cycles to assess impact on local business process.

of securities and trading transactional information. Decreased unresolved trading activity by estimated $30MM through improved business system processing as well reducing losses in revenue of $50MM.  Successfully implemented securities intranet application used to determine business risks and exposure of company. Application serves as a compliance and regulatory solution tool for in-house and securities agencies such as, SEC and NASDAQ. Recommended solution to secure all unsettled trading activity into centralized repository associating corporate rules of aging items as part of in business logic thereby reducing action taken against company. Consulted regarding new development from enterprise and integration standpoint; researching and defining the use of products which addressed multiply servers/platforms, gateway communication challenges, vendor support and enhanced Internet transaction and reporting needs.