Wanessa Rolzan Email & Phone Number

United States

• Manage the implementation of product listings and order integration setup to different e-commerce channels
• Review technical requirements and gather necessary data from the client to comply with each marketplace
• Establish project scope by identifying and prioritizing client requests
• Communicate effectively with clients and other internal teams, ensuring accurate expectations are met and timely responses
• Facilitate virtual client meetings and manage multi-client… Show more
• Facilitate virtual client meetings and manage multi-client communication

Greater Milwaukee Area

• Account Management Responsibilities
• Managing existing E-Commerce accounts
• Acting as a liaison between the internal team and customers to ensure daily operations are running smoothly
• Assisting the CEO and the Director of E-Commerce in client calls and meetings
• Exploring new opportunities and proposing appropriate solutions E-Commerce Specialist Responsibilities
• Detailed maintenance and improvement of online listings with regular audits

São Paulo Area, Brazil

• Quickly learned the organizational routine and successfully replaced an employee providing administrative and clerical support to the Interior Designer and Architect.
• Customer service via phone, e-mail, and face-to-face.
• Obtained quotes from suppliers for furnishing and finishing residential projects.
• Generated proposals, spec sheets, purchase orders, and invoices.
• Corresponded with contractors, vendors, and shipping agents.
• Followed up on orders and supervised… Show more

São Paulo Area, Brazil

• Assisted department manager with accounts payable and receivable, including processing invoices and daily bank transactions.
• Negotiated bills with suppliers according to the company’s needs.
• Managed petty cash and employee’s expense reports: paid employees by receiving and verifying expense reports and requests for advances; prepared checks and scheduled direct deposits.
• Updated and maintained various financial spreadsheets using Microsoft Excel.
• Account reconciliation:… Show more
• Account reconciliation: verified entries and compared system reports to balances.

• Customer service via phone, e-mail, and face-to-face.
• Screened and redirected phone calls.
• Sent, received, sorted, and distributed mail within departments.
• Managed the schedule for conference rooms.

Bachelor Of Science In Information Science & Technology

Associate Of Arts And Sciences - Aas, Summa Cum Laude

Bachelor'S Degree, Architecture

Technical Diploma In Business Management, Business Administration And Management, General