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Wang Joyce is listed as Citibank - Customer Insights Manager based in Ottawa, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Wang Joyce.
Wang Joyce previously worked as Customer Insights Manager at Citibank and Customer Experience Management Analyst at Ping An Insurance(Group) Company Of China,Ltd. Wang Joyce holds Master Of Management, Business,Management,Marketing from Esc Clermont Business School.
Positive, optimistic, and responsible values have always filled my career with brilliance.
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Shanghai
1) Liaised between Wealth Management Units, Sales and Distribution Departments, and Operations and Marketing Departments to assess customer satisfaction with Wealth Management products, services and value propositions;2) Coordinated cross-functional Customer Experience focus groups to identify key end-to-end customer satisfaction levels concerning.
Shanghai
1) Assessed and identified customer customers' dissatisfaction points, unanticipated business developments and service inadequacies in procedures using expert interviews, workshops and focus group discussions and gathered data from physical branches, Relations Managers and mobile devices, combined with product subscriptions, value-added services, and.
Shanghai
1. Predicted and analyzed the accounts receivable and bad debt rates of credit card customers in retail banking in Asia Pacific region, and analyzing the provision rates and other key indicators to provide analytical evidence for front line customer acquisition strategy improvement and customer risk management decisions;2. Ran monthly LookAhead software to.
Shanghai
1.Assist the sales manager to prepare for project bidding, draft technical agreements, sales contracts and other documents.2.Follow the project members to analyze market dynamics, potential competitors, and make relevant strategic analysis.
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Wang Joyce is listed as Citibank - Customer Insights Manager.
Wang Joyce is based in Ottawa, Ontario, Canada.
Wang Joyce has worked for Citibank, Ping An Insurance(Group) Company Of China,Ltd, Hsbc Technology & Services (China) Limited, and Sap.
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Wang Joyce holds Master Of Management, Business,Management,Marketing from Esc Clermont Business School.
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