Laurent Wang Email & Phone Number

Singapore

Singapour, Singapour

Providing technical support to customers in the Asia and Australia regions, addressing inquiries related to the use of Distech Controls controllers and control systems network.Diagnosing and resolving issues remotely through online and phone support and offer on-site assistance when necessary. Additionally, conducting both in-person and virtual training sessions on Distech Controls products, actively contributing to the enhancement of training content and materials for the benefit of our customers.

Singapour

Pre-sales Technical Expert:- Conducted on-site/remote assessments and site visits to identify cost-saving opportunities in commercial buildings, office buildings, and industrial sites.- Prepared comprehensive cost and benefits reports to support the sales team.- Provided technical support during customer meetings to address inquiries effectively.Project Management:- Gathered customer information to facilitate the seamless deployment of BeeBryte's solution.- Managed contractors for the installation of HVAC control equipment and metering devices.- Efficiently handled supplier purchases and ensured timely deliveries.- Supervised contractor installations of BeeBryte's solution and conducted on-site test & commissioning activities.- Conducted internal test & commissioning for data collection, including energy consumption, temperature, and humidity, as well as HVAC control.Site Maintenance:- Troubleshot and resolved equipment issues for both BeeBryte's and customers' systems.- Executed timely equipment replacements when necessary.- Collaborated closely with customers to understand their needs and tailor solutions to support their expansion.- Provided technical support and ongoing maintenance in adherence to customer contract terms.Purchases:- Monitored supplier price changes and negotiated adapted quotations for customer sites.- Generated purchase orders and efficiently processed invoices through BeeBryte's internal ERP system.- Ensured seamless follow-up with accounting to maintain smooth financial operations.

Lyon, Auvergne-Rhône-Alpes, France

Pre-sales Technical Expert:- Conducted on-site/remote assessments and site visits to identify cost-saving opportunities in commercial buildings, office buildings, and industrial sites.- Prepared comprehensive cost and benefits reports to support the sales team.- Provided technical support during customer meetings to address inquiries effectively.

19 Avenue De La Division Leclerc Antony, Île-De-France, France

Custom Quotations: Proficiently understand customers' unique needs to create tailored quotations for Building Management Systems (BMS), ensuring alignment with specific requirements.Project Management: Demonstrate end-to-end project management expertise, overseeing projects from the initial quotation phase to comprehensive end-customer training, ensuring smooth execution and maximum satisfaction.BMS Development: Gather relevant information and develop cutting-edge BMS under Niagara AX & N4, encompassing front-end and back-end development for efficient building management.Contractor Coordination: Effectively coordinate with contractors to ensure seamless BMS installations, providing continuous follow-up and support throughout the project.Financial Tracking: Efficiently manage customers' project payments, maintaining accurate financial records and streamlining payment processes.On-Site Tests and Commissioning: Skillfully conduct on-site tests, commissioning, and troubleshooting to optimize the performance of the BMS.Dashboard Development: Create intuitive dashboards for real-time monitoring of energy consumption, alarms, and complaints tracking, enhancing building management capabilities.End-Customer Training: Deliver comprehensive training sessions to end-customers, empowering them to effectively use the BMS.Proactive Maintenance: Provide regular maintenance services to customers on a yearly, quarterly, and monthly basis, ensuring continuous BMS functionality.Training and Support: Conduct training for integrators on BTIB-developed tools (BTIB IO, BTIB Strategy, Active-Pro, Excel Import/Export tool, etc.), fostering professional growth.Technical Support and Consulting: Offer exceptional technical support to integrators on Niagara AX, N4, Active AX, Active N4 & Active-Pro, and provide valuable consulting services on projects.

Electronique Et Informatique Industrielle Spécialité Informatique Industrielle, Electrical And Electronics Engineering, Ingénieur

En alternance avec la société BTIB.

Automatisme Industriel Et Bâtiment Intelligent, Industrial Engineering, Licence

En alternance avec la société BTIB.

Génie Électrique Et Informatique Industrielle, Industrial Engineering, Dut

Baccalauréat Sciences Et Technologies Industrielles, Génie Électrotechnique