Wang Xiao Email and Phone Number

- Build up corporate image and introduce TFTS export agency service to small & medium sized company through training sessions and foreign trade related events organized by government authority. - Started from zero, developed and maintained good relationship with suppliers of medical devices & bicycle suppliers, constantly hunted for worldwide customers in both sectors. Achieved 1.5 million yuan net profit in 2020 and won annual prize companywide.

(Evaluation: Exceeds, Fully meets, Fully meets, Exceeds)- As field sales, capable of presenting DHL global network, service scope and advantaged resources in full angles. Meanwhile, explored and won new business through EXPOs, cold calls, sales leads and personal visits.- As sales support, helped dig out customer sensitivity to price, service preferences, pain points and expectations on service, provided freight forwarding solution in a logical and customer-centric manner, supported sales individuals ranked #1 and #3 in year round performance review respectively.- As member of air freight product team, dealt with airline booking and ULD calculation effectively, regularly monitored air freight rate trend and updated market intelligence to sales team for local-controlled business hunting. - As member of ocean freight operation team, handled shipments on UK&IT lanes smoothly, kept good contact with over 40 suppliers in Tianjin and Hebei province on both lanes, guaranteed 0 complaints and on time, damage-free delivery.- As MNC customer service, understood kep concerns and differetiated requirements from Samsung, Siemens, Flextronics, HMD and Cisco, kept excellent KPIs on lead time, damage free delviery and quick response.