Develop the tools, policies and procedures to transform the quality improvement framework from theory to practical applications for not-for-profit agencies; - provide training and support in the use of quality improvement tools; ensure feasible tracking of processes to facilitate quality objectives.Planning, policy review supports and coordination between governing bodies, staff teams and partner organizations. Support Quality Champions through a “train the trainer” approach to transfer skills for selected personnel in programs/offices/regions.Work with program staff teams to utilize quality improvement methods of assessment, planning, implementation, and evaluation to ensure that the quality of programs and services meets or exceeds recognized standards and leading practices of services. Ensure that client agencies are successful in the Accreditation process.

Provided leadership for the Residential and Transitional Housing Program. Ensured program met the guidelines of MCYS. Contributed to the achievement of the Centre's mission, vision, strategic directions and objectives by ensuring smooth operations of the Residential and Transitional Housing Programs Key deliverables included: the development of service goals; evaluation of the goals; program design. Ensured that implementation and operations were consistent with the Canadian Centre for Accreditation standards and licensing agreements with funders and its accountability structures. Provided leadership to the supervisory and front-line employees and ensured successful delivery of collaborative, therapeutic relationships, strategies and responses to support continued psychological development in the young women and their children.

-Serving as the Quality Assurance and Performance Improvement Consultant-Implement Quality and Accreditation processes across a multi-program, multi-site, children's mental health and social service organization. -Engagement and collaboration with Board of Directors, Executive Director, Senior Management team, Program and Front line staff to review policies and procedures to facilitate the integration of standards and leading practice within the organization.-Ensure outcomes meet internal requirements and provincial and CCA accountability standards and expectations. -Consolidate the learning to date, develop a practical working model for the framework that can be used by Board, Management and staff to assist these groups in fulfilling their respective responsibilities for quality improvement.

Leading and managing, Accreditation review teams nationally for local units based on The Salvation Army Accreditation Standards. Building relationships and engaging stakeholders. Supporting local units to interpret standards and developing capacity to achieve standards. Leading, research, and coordinating with all stakeholders to revise standards. Supporting the ongoing development of an internal accreditation database, and related training for stakeholders. Development of resources and tools to support local units • Development of guidelines for the accreditation process

Leading the change in the mental health landscape for young adults with mental health needs.Stella’s Place is the first community-based, integrated mental health and treatment service for young adults (16-29 years) in Canada. Young adults who have mood and anxiety disorders, and other mental health needs, can find peer connection (both online and in the street-front café), assessment, access to treatment, and support along their recovery path. Services are provided by a multi-disciplinary team, with peer support as a core element of the recovery journey. The first Stella’s Place (in Toronto) is a critical touchstone and supportive lifeline to more than 500 young adults and their families each year. All services are co-designed with young adults in order to be responsive and relevant.

Provided value-driven leadership on key organizational and sector deliverable for Across Boundaries. Developing and implanting strategic directions. Overseeing program delivery, organizational quality improvement (maintaining accreditation standards), research, education and training, privacy standards/legislation, and growth/outreach strategies. Providing leadership at AB to promote excellence based the anti-racism/anti-oppression and resisting anti-Black racism lens.

The college regulates the profession of Denturism in the public interest by ensuring that individuals have access to services provided by competent health professionals, and that individuals are treated with sensitivity and respect in their dealings with health professionals. Members of the college are governed in accordance with the Denturism Act, 1991, the Health Professions Procedural Code, the Regulated Health Professions Act, 1991 and the regulations and by-laws of the college. The college develops and maintains standards of practice, entry to practice requirements, standards of professional ethics, and promotes and develops standards for continuing competence among the members. Various committees of the College of Denturists function in a quasi-judicial role with respect to the suspension and revocations of certificates of registration to practice in Ontario.Membership: Between seven and eight members are elected in accordance with the by-laws by the members of the college. Between five and seven members are appointed by the Lieutenant Governor in Council who are not members of the college, members of a college as defined in the Regulated Health Professions Act, 1991 or members of a council as defined in the Regulated Health Professions Act, 1991. The council elects bi-annually a president and a vice-president from among the members.

Chair of the Board of Directors. Fred Victor Centre Fred Victor is a social services organization that fosters long-lasting and positive change in the lives of homeless and low income people living all across Toronto.

Vice President - Council, Chair of the Registration Committee, The College of Homeopaths of Ontario to allow self-regulation of the Homeopathy profession within the framework of the Regulated Health Professions Act, 1991 (RHPA) and the Homeopathy Act, 2007.

-Quality Assurance and Performance Improvement Consultant. -Supporting accreditation and quality improvement functions of the Anne Johnston Health Station in preparation for the Canadian Centre for Accreditation (CCA) in November 2015. -Engagement and collaboration with Board of Directors, Executive Director, Senior Management team, Program and Front line staff to review policies and procedures to facilitate the integration of standards and leading practice within the organization. --Ensure outcomes meet internal requirements and provincial and CCA accountability standards and expectations. -Consolidate the learning to date, develop a practical working model framework that can be used by Board, Management and staff to assist Anne Johnston Health Station in fulfilling on going quality improvement. -Serve as the key resource person for knowledge of and compliance with CCA accreditation requirements.

Mental Health Councillor in a supported rooming house for women who have a history of homelessness and serious mental health problems. The program offers permanent housing for women who are currently homeless

The African Canadian Social Development Council emerged out of a Continental African Canadian community-wide engagement process in 2001, in which over 100 community organizations met to discuss the establishment of a community vehicle that would: •Enable the community to achieve a unified voice and presence in the Canadian public arena •Ensure that the needs of Continental African Canadians would be more specifically identified and addressed through proactive and collaborative action •Support the capacity development of the community’s organizations and service-providing agencies, so that more and better services could be developed and delivered to improve the life circumstances of the community’s members

The Diversity Business Network has developed a unique approach to diversity in the supply chain in Canada. We provide our Consortium Partners and diversity owned businesses with the strategies and tools to create long term, mutually beneficial relationships. The end result is a win/win for these companies and the Canadian economy.For more information about The Diversity Business Network, visit www.diversitybusinessnetwork.com

 Preparing, supporting and contributing to the overall project plan including milestones/events  Overseeing and monitoring progress toward work plan milestones, develop / implement remedial action and/or course correction as required Liaising with various internal and external organizations / individuals as required e.g.: Researchers, Regional Stroke Networks, patients / families Liaising with BLH team to ensure successful and timely completion of work plan activities and supporting integration of relevant best practice initiatives as they related Black Health in Ontario. Managing and coordinating provincial meetings including: venue booking, agenda creation, coordination of meeting materials, document meeting minutes, meeting reminders / follow ups. Develop, recommend and / or implement strategies for sharing province-wide learnings / knowledge exchange including developing / informing research / conference abstracts, presentations and publications. Coordinate and participate in the writing of relevant project reports, communications and other documentation as required. Manage / oversee researcher agreements, achievement of milestones & deliverables develop / implement remedial action and / or course correction as required Monitoring, tracking and reconciling revenue and expense budgets; produce reports as required. Preparing / providing information / updates to interested stakeholders as needed.

Monitored and maintained records on Committee recommendations and Council decisions regarding matters of interest to the Councillor. Attended to matters of importance to the Councillor and problematic issues.Reviewed and analyzed agendas and reports for Council committees, boards, task forces, and agencies. Identified items that impacted the Councillor and his ward. Recommended and initiated necessary action.Undertook research and analysis for the Councillor with respect to policy matters and departmental initiatives. Discussed same with City staff for recommendations to appropriate committees, task forces, boards, and agencies. Prepared motions on behalf of the Councillor for appropriate committees, boards, and agencies.Ensured that records are maintained and followed up on requests and inquiries made by the Councillor to City staff.Provided advice and comments to City staff on matters of interest to the Councillor and his ward.Provided liaison between the Councillor, the Mayor, members of Council and City staff with respect to corporate initiatives, services, programs and issues affecting the Councillor and his ward.Prepared and coordinated general presentation material and speeches for the Councillor.Ensured the Councillor is prepared with the required briefing material for meetings of Council, Committees and boards.Liaised with other City Councillors on issues of importance as directed by Councillor. Monitored the Councillor's office budget and ensured expenditures were maintained within approved limits. Approve expenditures.Maintained awareness of ward, community and city-wide municipal matters, and other matters affecting the municipality, the Councillor and his constituents.Maintained confidentiality with respect to issues involving the City and the Councillor, and adhered to the City's Conflict of Interest Policy. Undertook special assignments as requested by the Councillor.