• Led and executed marketing strategies to promote Gambling Club's offerings, increasing customer acquisition.• Planned and executed themed events, managed event logistics, including decoration selection, artists coordination and budget allocation.• Designed marketing content across various platforms and created marketing materials, including web content, social media posts, and visual elements, resulting in increased customer engagement and retention.

• Welcomed and guided customers in exploring the brand, having a deep understanding of the products in the pop-up store and be presented products' features, benefits, and unique selling points.• Monitored inventory levels, restocked shelves, and communicated about any restocking needs.• Managed sales transaction process, demonstrating accuracy and attention to detail.

• Planned, executed, and supervised live shopping events and managed a team of coordinators, hosts and influencers, providing guidance, mentorship, and support throughout the project lifecycle.• Utilized technical proficiency in live streaming platforms and e-commerce tools to ensure the execution of live shopping events.• Tracked and analyzed KPIs and data-driven insights to continuously improve the live shopping experience and refine strategies and optimize future live shopping initiatives, contributing to increased ROI and customer retention.

• Respond promptly and professionally to customer inquiries through various channels including phone, email, and online chat.• Demonstrated a profound understanding of product information, assisting customers in making informed purchasing decisions by providing product details, availability, and recommendations.• Handled customer concerns including online order discrepancies, product inquiries, and delivery issues in a courteous and efficient manner.• Worked closely with sales, inventory management, and logistics teams to ensure seamless order fulfillment and customer satisfaction.

• Conducted market research to understand consumer preferences, trends, and the competitive landscape for each Chinese spirit brand in the French market.• Organized and participated in events, such as product launches, tastings, and promotional activities: Vinexpo 2019, Bordeaux. • Identified and established partnerships to expanded distribution channels to include supermarkets, restaurants, and major distributors.

• Assisted in creating engaging content for marketing materials including brochures, social media, website, and email campaigns.• Supported the management of social media platforms, including content scheduling, monitoring engagement, and analyzing performance metrics.• Conducted research on travel trends, customer preferences, and competitor activities to inform marketing strategies.

• Developed customized study plans to high school students based on individual learning styles and academic goals, resulting in significant language skills improvements and enhanced academic performance.• Tailored lessons meet the specific needs and proficiency levels of adult learners, ensuring practical relevance for their daily lives and professional pursuits.