Wanh Tran Email & Phone Number

Chicago, Illinois, United States

AMOpportunities connects healthcare trainees globally to on-demand clinical training experiences, and offers support services for visas, housing, etc.Responsibilities:• Serve as direct manager for part-time intern.• Work with trainees and medical schools to collect required documentation for enrollment.• Build, revamp, and lead trainee orientations.• Handle escalated matters raised by department colleagues.• Serve as a visa specialist in the department, and draft visa support letters for legal.• Manage website reviews and innovate review processes.• Interview candidates for positions in the Visitor Experience (Customer Success) department.• Hold shadowing sessions for new hires and answer questions about internal processes.•Assist with new hire onboarding and planning processes.• Contribute to employee knowledge base by recording training material and creating shared documents outlining processes.• Create and manage email blasts/campaigns using Hubspot CRM.• Speak during webinars about AMO services.• Assist trainees with finding affordable housing.

Chicago, Illinois, United States

Responsibilities:• Worked with trainees and medical schools to collect required documentation for enrollment.• Built, revamped, and led trainee orientations.• Created and managed email campaigns using CRM.• Contributed to revamping website reviews.• Helped interview candidates for positions in the Visitor Experience department.• Contributed to employee knowledge base by recording training material and creating shared documents outlining processes.• Spoke during webinars about AMO services.• Drafted visa support letters for legal department.• Assisted trainees with finding affordable housing.

Chicago, Illinois

Developed campaigns and processes to assist with AMO's services including: housing, visa, and residency match projects. I also assisted in presenting our online pre-enrollment orientation and working with visitors to ensure their documents are submitted in a timely manner for enrollment.

Jackson, Michigan Area

• Used EPIC EMR to assist providers with electronic charting in the Henry Ford Allegiance Hematology/Oncology, Endocrinology, Family Medicine, and Walk-In clinics.• Documented patient encounters in real time. Prepared charts and reviewed/imported labs, pathology, imaging, medical/family histories, and other pertinent information into patient charts to prepare for appointments. Updated appropriate ICD-10 codes into patients' Visit Diagnoses and Problem Lists.• Took notes during interdisciplinary tumor board review. Scanned and typed up tumor board notes into EPIC.• Maintained patient confidentiality as outlined by HIPAA.• Trained new hires for floor training.

East Lansing, Mi

East Lansing, Mi

Responsibilities:• Stayed on an assigned residence hall floor as the Resident Assistant and assisted students as needed. Conducted late night rounds when assigned.• Led tours of campus.• Presented information regarding academic expectations, university life, course enrollment, living on campus, and other transition topics to parents/guardians and new/transfer students.• Participated in student and parent panels to address concerns and answer questions.• Led small group discussions with students.• Monitored evening activities.• Directed students to sessions.

East Lansing, Mi

Responsibilities:• Enrollment Lab: Taught new students how to use Schedule Builder--a tool for scheduling courses--to help students self-enroll in courses.• Check In: Checked in students, directed students to their appropriate session, and answered questions about MSU and the orientation process.

East Lansing, Mi

The STEP Program (Spartans Transition to Excellence Program) pairs new students with professional mentors (MSU faculty & staff) who are there to help those students transition to college.Responsibilities: • Made calls to new students to recruit interested students into this program. Completed Qualtrics surveys over the phone with students who agreed to complete them.• Helped get students paired with professional mentors.• Used MS Excel, MS Word, and Google Spreadsheets for data entry and analysis. Sent "thank you" emails to professional mentors and students for participating in the program. • Utilized collected data to support measures aimed at promoting student success.• Trained and supervised staff on duties.

B.S., Neuroscience, Human Biology (Double Major)

Bachelor of Science in Neuroscience with a concentration in Cognitive and Computational Neuroscience. Additional major in Human Biology. •.

Education record

Activities and Societies: Marching Band, Track & Field