Lea Wanjaria Email & Phone Number

Amsterdam, North Holland, Netherlands

Roelofarendsveen, South Holland, Netherlands

Utrecht, Netherlands

Nairobi, Kenya

Promoted to management position to supervise, manage and train the Kenyan team of 9 permanent staff and 7 crew members and 10 contract staff. Part of the regional leadership team for the parent company where we handled strategic planning, development and growth of the company. Helped establish in-house policies and procedures whilst creating a social media presence. Part of the creation and authorization of final sale products that led to highest sales revenue recorded by ACTS regionally. Coordinated and established growth of relations with both clients and suppliers. Ensure all services comply with the ever-changing requirements of both National and International travel compliance rules.

Chiclayo Peru

Worked with a team to create new travel programs for people wanting to learn Spanish and travel in South America. Developed manuals, managed and marketed existing programs. Revamped the website through content writing and social media support and analyis. Provided guest support from inception of booking, their stay to their departure. Streamlined communication between the school, and the projetcs used in the programs.

Nairobi, Kenya

Handled direct and agent bookings for the boutique camp. Studied the booking trend, analyzed and reported to management. In charged of monthly financial reporting of room bookings including cash sales, bed nights, revenue per available room etc. 3rd party commission management for local and international agents. Part of team that’s handled front desk duties - customer relations, room booking changes, complaints etc

Nairobi, Kenya

Planning and selling transportations, safari accommodations, insurance and other travel services. Dealing with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations. Handling the pre trip budgeting and brefieng and post trip financials, budgeting and trip feeedback collection and analysis

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Creating and suggesting tour packages to new destinations- Reservation of flights for clients through Galileo reservation System- Designing of company web site in a group- Meeting with hotel and negotiating revised contracts- Attending to calls on a daily basis- Attending to all walk in clients

Masters, Business Administration (Strategic Management)

Licence 3 Geographie Amenagement - Management Et Ingenierie Des Industries Du Tourisme, Tourism Management, Very Honourable Pass

Activities and Societies: Attended Stimulation Management game MACRS, Foix, France and awarded best "General Manager"

Académie De Toulouse France (Higher Diploma, Tourism Management, Very Honourable Pass

Activities and Societies: - Awarded best “General Manager” at Stimulation Hotel Management MACRS, Foix, - Organizing “What’s Eating you.

Diplôme D’Etudes De Langue Française, French Language And Literature, Delf 1

O Levels

Activities and Societies: President of Wildlife Society Represented High School in Leadership Training A successful tree planting campaign