- Led a team of 5 coaches and manage site operations including hiring, member attendance tracking, class schedule management, reporting and event planning- Coached functional fitness group classes to Western Digital Penang employees based on NCFIT Collective programming (NCBurn, NC30, NC45, NC60)- Collaborated with HR team to run initiatives to increase gym participation and attendance, as well as education on health and wellness- Grew membership from zero to 250-300 regular employees per month through high quality of classes, facility maintenance through effective communication with Facility and HR teams and regular engagement with members - Acted as an interim coach for Drive Fitness Shenzhen, China from July to August 2018 to conduct and assist classes to serve an average of 70-80 Western Digital employees per day.

- Coached classes with zero member injuries- Supported 2017 Weightlifting Championships that hosted 20 athletes through schedule planning, logistics and venue preparation- Established Standard Operating Procedure guidelines for staff to carry out operational tasks in consistent manner - Produced Coach’s Manual to coaching a group class to maintain member safety and good experience with Crossfit Statera- Worked with head coach to improve main webpage with current content and membership structure, as well as providing ideas for new programs for membership expansion

Club Management- Led operations of the club including employee schedule, membership management and club maintenance.- Maintained club official webpage and social media (Instagram & Facebook) to provide updates on recent happenings and events, as well as edited English club articles on Wechat.- Created first version of employee handbook that contains club’s mission and vision, scope of roles, employee code of conduct, class management and safety guidance.- Coached and assisted classes by focusing on technique and form Venus Weightlifting Cup - Took charge of event planning for 170 kids and 300 adults for annual Venus Weightlifting Cup competition (a nationwide competition that combines weightlifting and high-intensity conditioning).- Team leader to 18 volunteers to manage athletes and equipment, as well as assist 15 judges for scoring collection.- Worked with competition organizer to manage event scoring to shortlist top athletes and identify podium winners.- Ran a group fitness class for 20 people at Venus Weightlifting Cup event partnership with Adidas

- Lead 8 members of team leaders and recruiters who oversee talent acquisition for all Global Business Services roles under Japan and Worldwide projects which covers Application Development, Digital and Cognitive Services and Enterprise Applications (SAP, Microsoft & Oracle). - Work together with business leaders and Resource Capacity Management team to ensure external hiring demands are fulfilled on time. Also engage channel management team to improve employee referrals and gain awareness of current employee and prospective candidates via social media campaigns- Successfully drove transition initiative of 120 assignees in Japan within target dateline to revise their employment contracts in alignment to company policy update by leading a team of 9 recruiters, and collaborating with project focal and HR function teams.

- Produce and maintain 20 regular reports that reflect on hiring fulfillment and demands, hiring costs, channel usage and recruitment initiatives so that team can view their performances objectively to achieve their hiring targets. - Ensure standard processes, policies, procedures and plans are in place and followed to comply with IBM global standards and local regulations.- Engage and work with regional recruitment, resource capacity management and finance teams to ensure hiring reports are consistent and aligned so that they are an accurate and reliable reference for leadership team review.- Work closely with Recruitment Leader to address urgent data requests, provide analytical insights on hiring performance and be main point of contact to drive operational activities.- Be a trusted advisor on Kenexa Brassring (IBM Applicant Tracking System) to solve local questions and issues, and leverage on global resources to drive improvement based on local needs so that team can perform hiring activities in system effectively.- Facilitate and coordinate quarterly all-hands meeting by overseeing meeting logistics and agenda, as well as, gathering materials from various teams within set timeframe.- Participated in a short term cross-country HR project with IBM Taiwan to set up a delivery center for 1.5 months as recruitment focal to onboard 50 hires. Also, initiated hiring pipeline for the new center by posting onto job boards and IBM career website, provided frequent updates to project team on progress and transitioned hiring plan to local recruitment team.

- Consulted with key stakeholders on Human Resources (HR) metrics to ensure consistency and accuracy of HR data in reporting that align to global HR IBM standards- Supported the HR Vice President by providing a monthly analysis of resources mix and attrition in addition to managing urgent HR-related data requests to highlight attrition hot spots and supplement hiring resource decisions.- Collaborated with Finance and Recruitment to produce a monthly resource dashboard for the senior leadership team, that provide static and dynamic views focused on domestic and sales resources, as reference to identifying resource gaps and key focus areas.- Identified and anticipated clients’ needs by developing appropriate deep-dive analysis and data interpretation on HR metrics to help clients understand data better to optimize their workforce.- Established standard scorecards to support business unit strategy that are integrated with Global Business Unit and Global Enterprise Scorecards and transition defined scorecards to delivery team to automate them.- Organized quarterly reviews on HR Operational Integration and Execution among HR leaders from key Business Units as well as support queries and data validation after review.- Facilitated and delivered 3 training sessions to promote self-service for HR Professionals to use Cognos (IBM data analytics software) to embed culture of analytics.

- Generate monthly scorecards on Emerging Markets by extracting headcount, attrition, hiring and diversity data via Cognos and Brio software.- Deliver client’s ad hoc requests to provide workforce data analysis and reports within Service Line Agreement.- Responsible for leading and organizing office activities with management trainees to improve working environment.

- Compiled 250 applicant resumes in internal system to ease sourcing of qualified candidates- Distributed interview schedules to hiring managers and prepared offer letters to support the hiring process- Grouped internship resumes based on candidate profile and qualifications

- Supported HR manager in daily operations, specifically in recruitment drive, rewards and training programs for Marketing department - Coordinated participants and interviewers for the company’s 2nd Annual Business Case Study Competition to ensure event success- Conducted interviews with 12 outstanding Marketing employees and produced an interview series article to feature them on the company website and career publications for the purpose of attracting talent into Marketing department

Researched various companies and conducted telesales to survey telecommunications industry landscape in Malaysia and convey sales leads to line manager

Food Service and Hospitality, including set up and clean up station, assist in the preparation of meals, secure supplies and stock for service station, and serve food to BU community in a fast-paced environment

Logistics handling, including setup and tear-down of performance stages, switch out floors for basketball, hockey and other events, perform operational tasks with a 10-student crew such as arena cleanup and stage decor