Highly efficient, results-driven, and capable marketing and customer-service executive with a proven ability to develop, manage, and control relationships with a target audience. Demonstrated track record of attaining operational objectives and nurturing client relationships. Excels in challenging environments, maintaining a positive image while working to an excellent standard under considerable pressure. Specialized in risk management, customer service, business strategy, logistics, real estate, imports, and exports.
Self-Employed
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Real Estate ManagerSelf-Employed 2011 - PresentRuiru, Kiambu, KenyaMy expertise lies in owning and managing a rental portfolio of 20 residential units of which I supervised the construction of these units. I am driven by a passion for real estate and construction, continuously seeking opportunities to enhance rental income and property value through strategic improvements and optimizations.
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Wines And Spirits Outlet OwnerSelf-Employed Sep 2017 - Sep 2018Nairobi County, KenyaWines and Spirits Outlet Owner: Successfully established and operated a wines and spirits outlet and sold it at a profit.
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Insurance AgentKasyl Solutions Jul 2006 - PresentNairobi County, KenyaInsurance Sales and Service Representative: Engaged in insurance sales, providing clients with suitable insurance solutions.
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Uber LogisticsUber Jul 2016 - Nov 2019Nairobi County, Kenya Owned and operated an Uber and sold it at a profit. -
Logistics CoordinatorThe Coca-Cola Company Dec 2015 - May 2017Nairobi County, KenyaLogistics Coordinator: Coca-Cola Delivery Contract Coordinate logistics operations for a truck contracted with Coca-Cola for product delivery. -
Import And Sales ManagerSelf-Employed Nov 2013 - Dec 2014Nairobi County, KenyaImport and Sales ManagerEffectively managing the importation of diverse products, including photocopying paper, handbags, and power banks, from China and Malaysia for sale in Kenya.
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Broiler Chicken Farm ManagerSelf-Employed May 2011 - Dec 2011Tala, KenyaBroiler Chicken Farm Manager: Successfully started and managed a broiler chicken farm, overseeing all aspects of operations.
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Assistant Branch ManagerStanbic Bank Kenya Sep 2005 - Apr 2011NairobiAs a dedicated Assistant branch manager at CFC Stanbic Bank, I played a pivotal role in ensuring effective sales and exceptional customer service within the branch. Throughout my tenure, I demonstrated a strong commitment to delivering exceptional service, driving sales, custodial management, risk management and maintaining a high level of professionalism. My dedication to continuous improvement and staff development contributed to the overall success of the branch. -
Customer Information ConsultantStanbic Bank Kenya Sep 2007 - Sep 2009Nairobi County, KenyaCustomer Information Consultant Ensured excellent service in the Branches and seamless service delivery to all clients in the banking hall. Drove the service delivery strategies of the Bank.
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Customer Service Team LeadStanbic Bank Kenya Sep 2005 - Sep 2007Nairobi County, KenyaCustomer Service Team Lead Sarit Centre Branch Successfully drove retails sales and service of Bank Products.
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Customer Service RepresentativeMed-X Jun 2002 - Jun 2004Nairobi County, KenyaMED-X KENYA (Medical Insurance Company)Client Service & Marketing Managed to deliver great client service while marketing the Medical Insurance products. -
Administrative AssistantEgyptian Embassy Kenya, Commercial Attaché Mar 2000 - Dec 2001Nairobi County, KenyaPersonal Assistant & Administration Successfully organised trade exhibitions in Kenya. Liaising with Kenyan and Egyptian Companies on trade issues and opportunities under the Comesa region in conjunction with the Kenyan Government.under the Comesa region.
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Executive Secretary & Public RelationsPunchlines Kenya (Security Printing) Feb 1999 - Apr 2000Nairobi County, KenyaMarketing Executive for PUNCHLINES LTD (Security Printing Company) Established a new clientele base by marketing the Companys products and after sales service.Administrative Secretary - Production Manager’s Office Invoiced clients and organised delivery of the goods. Also dealt with purchasing of products necessary for printing
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Retail SalespersonMarket Masters Kenya (Village Market) Nov 1997 - Jan 1998Nairobi County, KenyaSales Representative at VILLAGE MARKET (Market Masters) Involved in marketing initiatives such as the sale of raffle tickets to clients visiting village market. Ensuring the achievement of day-to-day targets set by the organizers.
Frequently Asked Questions about Sylvia Wanjiru
What company does Sylvia Wanjiru work for?
Sylvia Wanjiru works for Self-Employed
What is Sylvia Wanjiru's role at the current company?
Sylvia Wanjiru's current role is Risk Management | Customer Service | Business Strategy | Logistics | Real Estate | Imports | Export | Business Management | Insurance | Sales & Marketing | Team Management | Coaching | Asset Management | Administration.
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Sylvia Wanjiru (PHRi™)
Nairobi County, Kenya
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