• Maintaining current HR files and databases (by clients/associates).• Support clients’ payroll for 200+ associates for 34 clients.• Prepare HR letters (employment contract, renewal, staff confirmation letter, acknowledgment letter, opening account letter, addendum, verification letter and etc.).• Responsible in ensuring all contract of employment, HR letters, renewal/ non-renewal of contract signed by respective associates (confirmation from clients for any changes) and update to database.• Proofread the emails and replying by 24 hours or 3 days for solving and manage/answer a call from clients and associates.• Register/Apply associates name for medical insurance for new join and update for resign headcount. • Ensure admin keys in accurate information on EasyPay system for clients and associates for new joiner and leavers.• Taking immediate action within the specified work parameters to ensure that work is complete on time and outstanding activities are completed on schedule.• Responsible to send the accurate clients payroll input (monthly) to payroll team to process a salary based on payout date (7th, 25th, 28th and 30th).• Administer staff leaves, overtime, claims, incentive, commission, medical claim and attendance records for payroll processing. • Process the “Employment Pass” and contract for Expatriate associates (by vendor). Make sure the EP is valid and aware on renewed or cancellation by confirmation from clients.• Assist billing team to send the invoices to clients with supporting documents by monthly (soft- copy/hard-copy).