Wan'Ye Davis Email & Phone Number

Dallas, Texas, United States

Provide a great technical experience for all employees. Day-to-day includes troubleshooting hardware and software issues related to local machines, network connectivity, SaaS apps, virtual machines, email, Slack, and more. Performed the technical onboarding for new employees and have a large contribution to team project work, including but not limited to updating and maintaining corporate builds for Windows workstations, creating software packages for both Windows and macOS deployments, and testing and deploying new hardware or software applications to solve for challenges around the org.

Charlotte, North Carolina, United States

Promoted to Genius in Summer of 2021. As a Genius, I have provided insightful advice and friendly, hands-on technical support to more than 15k Apple customers in need. As a skilled Genius technician, I repair products for 70+ customers per day. I provide education to more than 20 team members about products while independently keeping my technical know-how up to date.

Greensboro, North Carolina, United States

Assess customers' support needs and provided viable solutions for over 20k customers. Provided 1:1 training for more than 10k new customers on all Apple products. Instrumental to Apple's success by utilizing strong conflict resolution skills to deescalate irate customers and escalate to management as necessary.

Greensboro, North Carolina, United States

Recognized for achieving $200K in sales. Provided proficient sales support in Home Theater. Executed merchandising based on Best Buy's corporate mandates. Utilized technical knowledge of products and consultative sales skills to suggest product recommendations.

Cary, North Carolina, United States

Responsible for supervising groups of children while promoting a safe, engaging, inclusive, bully-free environment. Effectively communicating with supervisors, children, parents and the community. Assisting with Summer Day Camp Fundraisers and Annual Campaigns as needed.