Operations And Market Manager
Bellevue Farmers Market
1717 Bellevue Way Ne
Promoted to Operations and Market Manager after one year as assistant manager for a nonprofit that works with over 50 vendors, 70 unique volunteers, and services 20,000+ community members each year. Highly proactive and wore many hats to complete projects. -Streamlined organizational logistics and operations by effectively managing tenancy agreements, permitting and compliance, vendor mapping, volunteer management, and budgeting, resulting in increased cost savings.-Implemented efficient financial systems and processes that achieved 100% accuracy of day-to-day bookkeeping for the organization, ensuring accurate financial reporting and informed decision-making.-Successfully recruited, cultivated, and retained high-quality vendors by adopting a customer-forward attitude, resulting in an 80% vendor retention rate.-Adapted to COVID-19 regulations by pivoting market procedures and implementing new programs throughout the pandemic, ensuring the organization remained operational and met evolving customer demands.-Successfully co-created and launched a Market Community Supported Agriculture (MCSA) program to meet the evolving demands, resulting in increased customer satisfaction and sales for vendors.-Provided valuable feedback to small business partners by tracking individual business sales and offering personalized suggestions for improvement, resulting in increased vendor exposure and sales. -Developed and executed a comprehensive marketing and branding plan for the organization, ensuring on-brand marketing across multiple platforms, channels, and constituents ranging from potential shoppers to sponsors/donors to vendors.-Proficiently utilized GSuite, Canva, Stripe, Mailchimp, Squarespace, and Xero to optimize various organizational processes.
