Accomplished and results driven executive with deep expertise leading high performance teams in operations, account management, customer success, strategic relationships, sales, marketing and services. Drives customer success, loyalty and growth by delivering a best-in-class customer experience while impacting customer outcomes and profitability. Experience across multiple industries and channels managing sales, operations and cross functional teams and multiple decades innovating and developing roadmaps and executing on large key strategic initiatives and solutions that enhance and improve both customer satisfaction and performance. Thirty years of experience in account management, operations, business development and team building to drive and achieve optimum performance when leading start-ups and growing or reorganizing established businesses. Effective communicator who exceeds corporate, partner and client objectives on time and in budget through clear direction and inspired collaboration with all levels of an organization.