W. Alan Peterson Email & Phone Number

Palo Alto, Ca

Resolve issues raised by liquidity providers, brokers and financial institutions in real-time.Helped create and manage mid-level support team, bridging gap between developers and basic software support in fast growing company.Work with outside vendors (Bloomberg, FXAll, 360T, Traiana, RTNS, etc) to troubleshoot and solve FX trade flow issues.Advise accounting team of discrepancies in trade reconciliation.Coordinate with product owners to prioritize enhancements and bug fixes

New York, Ny

- Counsel clients in integrating their derivative trade confirmation systems with the Markit Wire Application Programming Interface (API)- Assess clients’ trade processing work flows to maximize straight-through processing and ensure legal compliance- Train dealers and buy-side clients on the Novation Consent module, MarkitSERV’s answer to the 2009 Consent=Confirmation federal regulation for credit default swaps

New York, Ny

Increased revenue and trade volume by streamlining client workflow.Fostered closer client relationships by providing technical assistance and training.Influenced software programming to improve customers' utility.

New York, Ny

Built relationships with many of the largest financial institutions including Bank of America, UBS, Royal Bank of Canada and Putnam Investments.Helped build N.A. client service presence by training four representatives on the company's software platforms.Increased trade flow by working closely with engineers to more quickly solve network and programmatic connectivity issues.Customized platform better suit new and existing clients' needs.

New York, Ny

Ensured the continuous workflow of traders with $250M in total risk.Oversaw the operation and maintenance of proprietary trade platform software and computer hardware.Managed network related problems in satellite office in coordination with Chicago office headquarters

New York, Ny

Electronically traded currencies EuroFX and Swiss Franc and traded NYMEX energy products via arbitrage with margins up to $250K/day.Taught myself technical analysis using chart pattern interpretation and indicator analysis.

New York, Ny

Hedged account that saw a 400% increase in revenue for 2004 calendar year.Managed Options Traders' positions in their absences.Facilitated options and futures trades in several commodity markets including Crude Oil, Unleaded Gas, Heating Oil, Gold, Coffee, Sugar and Cotton.