Bill R. Email and Phone Number

Leader of Distribution, Warehousing and Logistics for Avantik, a National Medical Equipment Sales, Service and Laboratory Supply Distributor serving the Anatomic Pathology and Mohs (Histology/Cytology) Healthcare Market. Responsible for all daily activities in 4 US based warehouses and 2-3PL locations to include all distribution functions, Inventory Control and Logistics of small parcel and LTL freight to Acute and National Lab Customers.

Account Representative for the third-largest life insurance and largest mutual life insurance company in the US. Deliver high-quality services and assistance to multiple clients to improve future savings for their families. Provide client-focused services to meet the financial needs of people, enhance satisfaction, and expand client base. Contribute to multiple business development areas by utilizing strong Salesforce lead management, presentation, and selling proficiencies. SIE, Series 6 & Series 63 certified.

Program Manager recognized as a trusted business partner and collaborated with IT and business team in developing business cases for program funding presentations, Program management, including multi-year planning, analysis, reporting, and portfolio reviews.

Director of daily operations, pivoted and optimize operations to design a 5-year transformation plan for both synergy and integration opportunities, delivering bottom line results for shareholders due to the merger between Patterson and Animal Health International. Ensured world-class service delivery, met customers’ expectations for next-day delivery, and achieved 98% fil rate by evaluating offerings of consulting company and scrutinizing ground realities with distribution centers’ consolidation and development. Introduced a new system to track service indicators, cost, and spending as well as build metrics and provide reports. Improved customer experience, operational excellence, and bottom-line profitability in the animal healthcare service and supply markets by directing large teams, projects, and strategic programs. Led 6 regional operations managers, 600 indirect reports) and oversaw transportation fleet of 120 vehicles and a workforce of more than 1K associates across the US.

Regional Vice President of Operations. Achieved operational excellence in 10 branch call centers/distribution centers, national RDC center, and 8 cross-dock facilities throughout 17 states with 12 direct reports, 520 employees, P&L responsibility of $600,000 million in annual revenue, and $30,000 million in profit. Acquired new business, Lead customer service, and boosted revenue growth by driving strategic plans in partnership with two regional sales vice presidents and 250+ sales representatives.

Led the turnaround of multiple businesses through the implementation of stable and scalable operational processes that supported new business development and revenue growth fostering a culture of collaboration and success. Assessed operational processes, staff performance, and profit margins, identified inefficiencies, and instituted lean processes to improve customer service, revenue generation, and bottom-line results. Managed all aspects of branch business including strategic planning, P&L management, Customer Call Centers, Accounts Receivables, Sourcing, Distribution, Logistics and Bio Medical Repair.• Held top-level responsibility for $100M in annual revenue and a staff of 115.• Improved customer confidence and employee satisfaction by reducing order defects from 30 to 1 per day.• Doubled business revenues from $50M to $100M over a 4-year time frame. Relocated operations and staff to a new facility, hired and trained a talented team, and drove process optimization to correct operational inefficiencies and control costs.• Dramatically improved inventory accuracy from a variance of 25% to less than 5%, improved order accuracy 85%, and repeatedly earned 1st place company-wide for top-ranking operational metrics. • Spearheaded the successful merger of the $22M Oklahoma market into the Texas distribution facility in 2005.• Developed six employees into management positions.