Waranya Knapp Charuyodhin Email and Phone Number
As a Customer Delivery Manager at NTT DATA, I manage IT projects and services for customers in the automotive industry, ensuring quality, efficiency, and customer satisfaction. I have over 10 years of experience in IT project management, leading teams and delivering end-to-end solutions for various business objectives and challenges.I am also skilled in data analysis, applying tools and techniques to extract insights and support decision-making for internal and external stakeholders. I have a master's degree in Information Technology and a bachelor's degree in Computer Education, which provide me with a solid foundation and a passion for learning and innovation in the IT field.I am eager to leverage my IT expertise and customer service skills to contribute to the success of any organization.
The C-Level Co., Ltd.
View- Website:
- the-c-level.com
- Employees:
- 4
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Chief Operating OfficerThe C-Level Co., Ltd.Samut Prakan, Thailand -
Customer Delivery Manager, Project ManagerNtt Data Thailand Mar 2023 - PresentBangkok City, Thailand- Manage MA project & new projects for an Automotive industry customer- Define project scope and budget based on objectives given by project owner or executive - Plan, track and monitor project milestones and budget in terms of timing, deliverables and budget - Organize and manage project team to deliver end results on regular basis - Solve problems if any, as well as escalate issues to Steering Committee when necessary - Ensure quality control of deliverables throughout project life cycle -
Information Technology Project Manager + Application Service ManagerUtac Jul 2022 - Jun 2023Thailand- Manage resources (SA + Dev) who need to execute the Software Request from users (approx. 30 SRs per month).- Report team performance and achievement to IT Director.- Control standard software development coding for both internal and external developers. -
Information Technology Project ManagerUtac Oct 2019 - Jun 2023Thailand- Be a Team Lead of IT Project Management that covers area of PMO, BA, QA, and PM- Define project scope and budget based on objectives given by project owner or executive - Plan, track and monitor project milestones and budget in terms of timing, deliverables and budget - Organize and manage project team to deliver end results on regular basis - Solve problems if any, as well as escalate issues to Steering Committee when necessary - Ensure quality control of deliverables throughout project life cycle -
Project ManagerTmb Bank Pcl Jul 2012 - Oct 2019Bangkok, Thailand- Define project scope and budget based on objectives given by project owner or executive - Plan, track and monitor project milestones and budget in terms of timing, deliverables and budget - Organize and manage project team to deliver end results on regular basis - Solve problems if any, as well as escalate issues to Steering Committee when necessary - Ensure quality control of deliverables throughout project life cycleAchievement:- Credit Application System (CA Web System) For SME Lending- SE Loan Origination System (SE-LOS) Project- Retail Loan Origination System Project- Retail Centralized Customer Data Model Project- Mutual funds single passbook Project- Non SLL Project- Agile: SE-LOS Mobility (Tablet) (The winner TMB Customer Value Chain Awards 2017)- Agile: SE-Online Loan Request via Business Touch- Agile: SE Service on CRM Salesforce -
Project Manager, Director Of ProductionRareplay.Com May 2011 - Jul 2012Bangkok, ThailandOversees the design and engineering of web applications and software throughout the entire project lifecycle.Responsible for:- Working with clients from the initiation of new engagements to articulate RarePlay technical capabilities and process.- Identifying and owning all technical commitments that Rareplay makes to clients- Managing and participating in the development by serving as the technical team leader; identifying necessary resources, mentoring junior staff, assigning tasks, reviewing workAchievement:http://shoppingonline.bigc.co.th/ http://www.esteelauder.co.th/http://www.esteelauder.co.th/http://www.tceb.or.th/capabilities/http://www.mommybear.net/http://www.mebytmb.com/ http://www.s-26.co.th/http://m.s-26.co.th/http://www.mirena.comhttp://naturesway.com.sg/ -
Application SupportSrithai Superwere Plc Jul 2008 - May 2011ThailandA manufacturing who produces Melamine and Plastic ProductsResponsibilities: Be a co-ordinator of projects between different departments (ie. Production Department, IT Department, Accounting Department). To have projects be finished in time, I also have to control project by tracking tasks which are in MS Project, analyzing risks and issues which could be happened to project. After projects finished, I will be a project supporter and a trainer for users. Example Projects; Production Monitoring System (Thailand Factory), Srithai Lock & Lock ERP and POS implementation, Oracle R11i Implementation, and ERP implementation (Vietnam Factory). -
Technical TrainerIverson Computer Associates (Thailand) Ltd. May 2007 - Jun 2008Bangkok, ThailandThere are two services provided; Training and implementing software. As well as standard training I was chosen to support and provide professional services at our customer's office. I was responsible for the Desktop Management System project called Automatos at Advance Info Service PLC. (Biggest Mobile Service Provider in Thailand) and Performance Management System called Maxiplan at Goodyear (Thailand) Public Company Ltd. And PTT Retail Management Co., Ltd. (Petroleum & Petroleum Products)
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Customer Services RepresentativeCs Loxinfo Co., Ltd. Jun 2005 - Apr 2007Bangkok, ThailandProvide technical and financial support to customers (including non-Thais) for services such as hosting, ADSL, dial-up, email, VoIP, IPStar etc. In this capacity I was able to write many programs which are still being used in the Department. These are written by using PHP programming language and My SQL database management system.
Waranya Knapp Charuyodhin Education Details
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King Mongkut’S University Of Technology Thonburi3.34 -
Rajamangala University Of TechnologyComputer Education
Frequently Asked Questions about Waranya Knapp Charuyodhin
What company does Waranya Knapp Charuyodhin work for?
Waranya Knapp Charuyodhin works for The C-Level Co., Ltd.
What is Waranya Knapp Charuyodhin's role at the current company?
Waranya Knapp Charuyodhin's current role is Chief Operating Officer.
What schools did Waranya Knapp Charuyodhin attend?
Waranya Knapp Charuyodhin attended King Mongkut’s University Of Technology Thonburi, Rajamangala University Of Technology.
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