Ward J.

Ward J. Email and Phone Number

Ensuring Success in Public Sector @ Clariti
Ward J.'s Location
Dallas-Fort Worth Metroplex, United States, United States
Ward J.'s Contact Details
About Ward J.

• Customer-oriented professional with 10+ years of experience in Customer Success, Strategic Partner Management and deploying SaaS solutions• Ensure that customers derive maximum value from their investment• Proven track record of managing multi-million dollar book of business and exceeding renewal/program expansion goals• Build/maintain long-term relationships with internal and external business partners to create strategic relationships• Manage customer’s expectations of implementations, product enhancements, open issues and escalations

Ward J.'s Current Company Details
Clariti

Clariti

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Ensuring Success in Public Sector
Ward J. Work Experience Details
  • Clariti
    Principal Customer Success Manager
    Clariti Jun 2024 - Present
    Vancouver, British Columbia, Ca
  • Sabbatical
    On Break
    Sabbatical Apr 2023 - Jun 2024
    Minnesota, Us
    Taking time off after 10 years with startups.
  • Opengov Inc.
    Sr. Enterprise Customer Success Manager
    Opengov Inc. Dec 2018 - Jun 2024
    San Jose, Ca, Us
    Partner with OpenGov’s Enterprise and Mid-Market customers in the Central Territory, including cities, counties and state agencies, on using OpenGov’s budgeting, purchasing, permitting, ERP/HCM and enterprise asset management software. Routinely engage in strategic discussions with leaders across governments, identifying use cases & opportunities to expand OpenGov’s solutions, and ensuring customers are finding value from the solutions. OpenGov is the leader in modern cloud ERP software for our nation’s cities, counties and state agencies.OpenGov is the leader in modern cloud ERP software for our nation’s cities, counties and state agencies. On a mission to power more effective and accountable government, OpenGov serves more than 1,600 agencies across the U.S.. Built exclusively for the unique budgeting, financial management, permitting and enterprise asset management needs of the public sector, the OpenGov ERP Cloud makes organizations more collaborative, digitizes mission-critical processes, and enables best-in-class communication with stakeholders.
  • Walkme™
    Regional Director East, Account Management
    Walkme™ Jan 2017 - Dec 2018
    San Francisco, California, Us
  • Walkme™
    Customer Management Executive
    Walkme™ Jan 2016 - Jan 2017
    San Francisco, California, Us
    WalkMe is a cloud based Enterprise Class Guidance and Engagement Platform. The context-intelligent platform guides users and drives them to action within any online experience. The Platform anticipates users needs and provides help exactly when and where they need it. WalkMe also drives users to action by highlighting new features and recommending relevant high-value offerings.
  • Mashery (An Intel Company)
    Customer Program Success Manager
    Mashery (An Intel Company) Jan 2014 - Jan 2016
    San Francisco, Ca, Us
    Mashery helps customers launch their API programs quickly to get new products and services to market faster, and connect with business partners more easily to foster innovation and expand routes to market. Mashery SaaS API management technology and services.
  • Travelocity
    Connectivity Account Manager
    Travelocity Apr 2012 - Jan 2014
  • Travelocity
    Manager, Scc Customer And Operations Business Intelligence
    Travelocity Sep 2005 - Apr 2012

Ward J. Skills

Customer Lifecycle Management Long Term Customer Relationships Customer Management Executive Level Relationship Building Trusted Business Advisor Internal And External Communications Customer Satisfaction Account Management Enterprise Account Management Customer Retention Customer Facing Roles Executive Relationships Client Focused Manage Client Expectations Strategic Account Management Building Effective Relationships Value Creation Saas Vendor Management Business Process Improvement Teamwork Contract Negotiation Crm Process Improvement Travel Management Management Outsourcing Revenue Analysis Hospitality Project Management Transportation Business Intelligence Marketing Strategy Leadership Strategy Team Management Apis Oil And Gas Industry Energetic Leader Experienced Change Agent Start Ups Team Building E Commerce Enterprise Software Strategic Partnerships Cloud Computing Customer Relationship Management

Ward J. Education Details

  • The University Of Tulsa
    The University Of Tulsa
    Accounting

Frequently Asked Questions about Ward J.

What company does Ward J. work for?

Ward J. works for Clariti

What is Ward J.'s role at the current company?

Ward J.'s current role is Ensuring Success in Public Sector.

What is Ward J.'s email address?

Ward J.'s email address is wa****@****kme.com

What is Ward J.'s direct phone number?

Ward J.'s direct phone number is +121478*****

What schools did Ward J. attend?

Ward J. attended The University Of Tulsa.

What are some of Ward J.'s interests?

Ward J. has interest in Football, Casinos, Exercise, Sweepstakes, Nascar, Home Improvement, Scuba Diving, Shooting, Reading, Sports.

What skills is Ward J. known for?

Ward J. has skills like Customer Lifecycle Management, Long Term Customer Relationships, Customer Management, Executive Level Relationship Building, Trusted Business Advisor, Internal And External Communications, Customer Satisfaction, Account Management, Enterprise Account Management, Customer Retention, Customer Facing Roles, Executive Relationships.

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