Ward Michael Email & Phone Number

San Antonio, TX, US

San Antonio, Texas

 Manage the CPS Energy Public Safety and Education program  Manage the CPS Energy Customer Outreach program Lead the acquisition of, and manage the operation of, a CPS Energy Mobile Support Center. This vehicle is to be used for conducting customer assistance program outreach and for promoting public safety and education in the community Facilitate.

San Antonio, Texas

 Lead the Customer Outreach team in developing strategies for, and implementing, Customer Program Fairs for promoting CPS Energy Customer Assistance Programs Collaborate with the Casa Verde/Weatherization and Customer Outreach/Intake and Processing managers in managing the Customer Assistance programs through their entire cycles including promotion.

San Antonion, Texas

Led the development and implementation of a comprehensive Project Management process for Customer Accounts & Operations. This process included formalization of project management procedures, strategies, and tools. Led the development of a custom project management database for use in monitoring, tracking, communicationg, and reporting on the business units.

San Antonio, Texas

Leads the development and implementation of process improvement initiatives for various Energy Management programs in order to meet the objectives of the CPS Energy Save Tomorrow's Energy Plan (STEP). The STEP goal is to reduce the growth in the community’s demand for electricity by 771 megawatts (MW) - the equivalent output of a large power plant - by.

San Antonio, Texas

Developed the annual Energy Delivery Services, substation and transmission capital project, budget & resource portfolio in collaboration with associated functional areas including engineering, budget and accounting, and planning

San Antonio, Texas

Developed and maintained the Energy Delivery Services substation construction capital project portfolio schedule in collaboration with substation engineering and construction management. Team member in developing and implementing the Energy Delivery Services Project Process for guiding the means in which substation and transmission capital projects are.

San Antonio, Texas

Developed and maintained the CPS Energy Electric Service and Metering Standards. Conducted approval reviews of customer electrical service and metering schemes and equipment in collaboration with field personnel and City of San Antonio (CoSA) electrical inspectors

San Antonio, Texas

Developed and implemented training curriculum for Instrumentation, Control, and Electrical crafts. Conducted Skills Training and Evaluation Program program training and examinations for personnel to ensure that they had the skills and knowledge for maintaining and advancing in their crafts. Certified in, and facilitated training in, CPR, First Aid, and.

San Antonio, Texas

Installed and maintained power generation electronic, electrical, pneumatic, mechanical, water quality, environmental, and hydraulic equipment. Ensured reliable operation of power plant data collection and control equipment. Team member on many power plant projects including new construction, renovations and upgrades

San Antonio, Texas

Installed and maintained electrical power generation process instrumentation and control equipment. Worked closely with various craft personnel in resolving power generation unit issues including operations, water quality, electrical, and engineering

San Antonio, Texas

Managed all aspects of residential and small commercial construction and renovation projects. Supervised personnel and contractors. Responsible for maintaining safe work practices and work environments. Responsible for marketing, estimating, planning, executing and closing projects. Responsible for managing projects scope, schedule and budget

Aas, Communications Electronics Technology

Aas, Computer Electronics

Bsoe - Business Administration, Business Administration