Warda Naveed Email & Phone Number

Canada

Toronto, Ontario, Canada

Emergency Health Services

Toronto, Ontario, Canada

proSapient allows you to monetize your industry knowledge by providing short term consulting work to the largest private equity and management consulting companies globally.

Milton, Ontario, Canada

- Understood customers’ needs through quality conversations and identified opportunities topromote the right financial products and services resulting in high customer acquisitions- Resolved client issues by providing unique solutions in an efficient and professional mannerresulting in 100% customer satisfaction rates- Proactively demonstrated lobby leadership and effectively communicated banking products andservices which enhanced the customer experience and resulted in exceeding sales targets- Utilized data analysis skills to identify transaction patterns and understood trends to propose- Tailored recommendations to create safe and secure experience which resulted in strengthened client relationships- Recipient of the Quarterly Spotlight Award, nominated by peers for consistently exceedingorganizational goals through discovering innovative solutions

- Collaborated with the lead recruiter to analyze the current recruitment process, and understandoverall business objectives by conducting weekly interviews and surveys which identifiedopportunities for improvement leading to process optimization- Conducted a comprehensive process analysis to identify inefficiencies and bottlenecks withinthe recruitment workflow resulting in an improved candidate experience and a selection ofhigher-quality candidates- Leveraged insights to design and implement process enhancements that aligned withorganizational objectives which improved client and candidate experience- Understood client needs and effectively conveyed insights and recommendations throughdetailed communication reports such as BPMN and ERD diagrams resulting in heightenedcustomer satisfaction- Provided timely and accurate reporting and analysis of results towards the division’s recruitment efforts against historical results to facilitate decision-making in achieving strategicplans

Milton, Ontario, Canada

- Applied leaderships skills by motivating, coordinating, and supervising group of five employees to create a better and safer work environment- Maintained high standards of customer service during high-volume, fast-paced operations - Communicated clearly and positively with customers- Actively managed and recorded total quantity of items to assure 100% stock inventory- Assisted and effectively managed displeased customers in a friendly and professional manner to ensure 100% customer satisfaction