Motivated professional with over 5 years of experience in customer service, now transitioning into a career in data science. Proficient in client relationship management, problem-solving, and effective communication skills honed through extensive customer interactions. Recently acquired skills in statistical analysis, data manipulation, and machine learning through dibimbing bootcamp. Eager to apply a strong analytical mindset and a passion for uncovering insights from data to contribute effectively to data-driven decision-making. Seeking opportunities to leverage practical skills and enthusiasm for data science in a dynamic team environment.
Bimbel Khalifah
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Operational ManagerBimbel Khalifah Jul 2024 - PresentBanda Aceh, Aceh, IndonesiaResponsibilities1. Setting clear objectives for the team and ensuring that are achieved efficiently and effectively.2. Providing leadership and guidance to the team, including hiring and training new staff, managing performance, and fostering a positive work environment.3. Developing and managing budgets for operational activities, including monitoring expenses and making adjustments as needed to stay within budgetary constraints.4. Ensuring that customer needs are met by maintaining high standards of service and responsiveness.
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Customer Service SpecialistBimbel Khalifah Jan 2018 - Jun 2024Banda Aceh, Aceh, IndonesiaResponsibilities1. Providing information regarding the company’s products.2. Identifying and assessing customers’ needs to achieve satisfaction.3. Handling customer complaints and providing appropriate solutions and alternatives within the time limits.4. Build sustainable relationships and trust with customers through open and interactive communication.5. Managing customers’ data and providing support to the marketing departments on various occasions.
Wardatul Jannah Education Details
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Mathematics
Frequently Asked Questions about Wardatul Jannah
What company does Wardatul Jannah work for?
Wardatul Jannah works for Bimbel Khalifah
What is Wardatul Jannah's role at the current company?
Wardatul Jannah's current role is Customer Service Specialist | Data Science Enthusiast.
What schools did Wardatul Jannah attend?
Wardatul Jannah attended Universitas Syiah Kuala.
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Wardatul Jannah
Master-Doctoral Student | Awardee Padjadjaran Excellence Fastrack S2-S3 Scholarship 2023 | Long-Life LearnerWest Java, Indonesia -
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