Stephen Wright, Ctdp, Csp Email and Phone Number
Stephen Wright, Ctdp, Csp work email
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Stephen Wright, Ctdp, Csp personal email
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I am an accomplished, forward-thinking Learning & Development Expert with a 20+-year portfolio of success driving L&D strategic planning, instructional design, eLearning, best practices, and training facilitation for diverse organizations. I have proven achievements conducting conduct complex needs assessment of eLearning modules, recommending solutions, and designing high quality eLearning solutions that meet and exceed client goals. I also have an outstanding ability to synthesize, simplify, communicate, and deliver information and theoretical concepts. I am dedicated to conducting gap analysis and identifying and leveraging opportunities to drive improvements across all facets of Learning & Development, Leadership Development, and Organizational Development. I have a reputation as in-person and virtual facilitation expert, learning architect, and assessment practitioner who is well-versed across experiential classrooms, blended learning, and 1:1 coaching & mentoring. I am also known to engage in a consultative approach to manage and build multiple stakeholder relationships. I am technically skilled in: Articulate Storyline 360, Rise 360, Camtasia, Vyond, Adobe Creative Suite, Final Cut Pro, Apple Motion.My areas of expertise include: Learning & Development (L&D) | eLearning Development | Instructional Design | Audio Engineering & Voiceover | LMS | Organizational Development | People & Culture | Employee Retention | Team Leadership | Relationship Building | Project Management |Stakeholder Management | Live & Virtual Training | Team Building | Process Improvement | Video Production & Editing | Leadership Coaching | Adult Learning Theory | Professional Development
Smartfirm
View- Website:
- smartfirm.com
- Employees:
- 8
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Senior Learning Experience ArchitectSmartfirm Dec 2024 - PresentHalifax, Nova Scotia, CanadaDesigning and building highly interactive e-learning solutions for professional service firms and other talent-driven organizations. By using advanced learning approaches and tools, creating experiences that engage learners while building the strategic knowledge and skills companies needs to succeed. -
Principal Learning ConsultantWardour Learning Inc 2019 - Dec 2024Toronto, Canada AreaIn this role, I consult with industry stakeholders and subject matter experts to diagnose performance gaps and create learning experiences that deliver measurable business results. I develop wide range of instructor-led, virtual instructor-led, eLearning and digital programs for soft skills, systems and processes, products and services, and compliance. I also ensure learning solutions align to client’s brand, learner accessibility and principles of diversity and inclusion, leverage established… Show more In this role, I consult with industry stakeholders and subject matter experts to diagnose performance gaps and create learning experiences that deliver measurable business results. I develop wide range of instructor-led, virtual instructor-led, eLearning and digital programs for soft skills, systems and processes, products and services, and compliance. I also ensure learning solutions align to client’s brand, learner accessibility and principles of diversity and inclusion, leverage established standards and guidelines and achieve success criteria while managing scope, risks, and stakeholder engagement.***Value Added***✔ Boosted YoY sales results by 28% for telecom organization in both corporate and independent B2B spaces. ✔ Reduced YoY sales professional attrition by average of 30% for telecom organization.✔ Increased sales results by 167% for underperforming retailer corporate stores. Show less
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Learning Experience DesignerScotiabank 2022 - 2024I was retained to drive learning experience design for Canadian Banking Customer Call Centres. I created measurable performance solutions for sales, soft skills, products, systems and processes, and ensured effective mix of behavioural and functional training. I partnered with business unit leaders, VPS, and other senior stakeholders to diagnose issues and develop strategies to streamline or deliver continuous process improvements across learning experiences. ✔ Designed instructor-led… Show more I was retained to drive learning experience design for Canadian Banking Customer Call Centres. I created measurable performance solutions for sales, soft skills, products, systems and processes, and ensured effective mix of behavioural and functional training. I partnered with business unit leaders, VPS, and other senior stakeholders to diagnose issues and develop strategies to streamline or deliver continuous process improvements across learning experiences. ✔ Designed instructor-led training programs for coaches including classroom, virtual, and self-study programs.✔ Led design for DE&I learning initiatives, including race, gender diversity, and Indigenous culture, and created video on racism and microaggressions in the workplace that is currently being considered for industry award.✔ Ensured all digital learning deliverables met bank technology and accessibility requirements. Show less -
Senior Learning Specialist, Channel Business PartnerTelus 2014 - 2019Toronto, Canada AreaWhile at Telus, I advanced through series of sales, training, and learning development roles, culminating in Senior Learning Specialist. I created and rolled-out nationwide training strategy for independent dealer sales channel. I developed nationally facilitated business excellence consultative sales program, new hire online learning path content, and sales manager professional development program. ✔ Created sales strategy for small business channel, increased YoY dealer sales by… Show more While at Telus, I advanced through series of sales, training, and learning development roles, culminating in Senior Learning Specialist. I created and rolled-out nationwide training strategy for independent dealer sales channel. I developed nationally facilitated business excellence consultative sales program, new hire online learning path content, and sales manager professional development program. ✔ Created sales strategy for small business channel, increased YoY dealer sales by 30%.✔ Successfully reduced sales representative attrition from 45% to 33%.✔ Steered team of eLearning Developers to support sales and go-to-market initiatives by developing engaging eLearning activities. ✔ Facilitated professional sales skills and product training, and led team of 8 Account Managers in attaining all sales goals. ✔ Coached team on standard operating procedures (SOPs) and best practices regarding business planning, client interaction, business case development, solution selling, negotiations, and presentation skills. Show less -
Senior E.Learning DeveloperTelus 2010 - 2014Toronto, Canada Area -
National Training Specialist, Client AcquisitionTelus 2005 - 2010Toronto, Canada Area -
Sales Performance ManagerTelus 2000 - 2005Toronto, Canada Area -
Account ExecutiveTelus 1998 - 2000
Stephen Wright, Ctdp, Csp Skills
Stephen Wright, Ctdp, Csp Education Details
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Human Resources Management -
Marketing -
Digital Publishing Foundation (Graphic Design) -
Adult Education -
Psychology -
E.Learning Planning And Implementation, Visual And User Experience Design -
Film/Cinema/Video Studies -
Business Administration And Management, General
Frequently Asked Questions about Stephen Wright, Ctdp, Csp
What company does Stephen Wright, Ctdp, Csp work for?
Stephen Wright, Ctdp, Csp works for Smartfirm
What is Stephen Wright, Ctdp, Csp's role at the current company?
Stephen Wright, Ctdp, Csp's current role is Senior Instructional Design and E-Learning Consultant: Live and Virtual Training | Learning & Development | Certified Training and Development Professional (CTDP) | Myers-Briggs Master Practitioner (MBTI).
What is Stephen Wright, Ctdp, Csp's email address?
Stephen Wright, Ctdp, Csp's email address is wr****@****ail.com
What schools did Stephen Wright, Ctdp, Csp attend?
Stephen Wright, Ctdp, Csp attended Durham College, Durham College, George Brown College, Durham College, York University, University Of Toronto, George Brown College, Sheridan College.
What skills is Stephen Wright, Ctdp, Csp known for?
Stephen Wright, Ctdp, Csp has skills like E Learning, E Learning Implementation, E Learning Consulting, E Learning Modules, Video Production, Video Editing, Sales Management, Sales Trainings, Facilitation, Workshop Facilitation, Instructional Design, Instructional Videos.
Who are Stephen Wright, Ctdp, Csp's colleagues?
Stephen Wright, Ctdp, Csp's colleagues are Lengieng (Brian) Ing, Ken Wheadon, Cathy Thornhill, Chris Kidney, Kayla Gillam-Wright, Dylan Hill.
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