Wayne Richardson Email and Phone Number
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A highly organized and detail-oriented Sales Account Manager with a 7 year proven track record of success in hotels sales, currently working at Booking.com as an Account Executive.
Thompson Seattle
View- Website:
- thompsonhotels.com
- Employees:
- 451
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Event Planning ManagerThompson SeattleSeattle, Wa, Us
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Event Planning ManagerThompson Seattle Nov 2023 - PresentSeattle, Washington, United States -
Account ExecutiveBooking.Com Jan 2022 - Nov 2023Seattle, Washington, United States -
Major Market Sales Account ManagerGrand Hyatt Seattle & Hyatt At Olive 8 Sep 2019 - Nov 2020Greater Seattle AreaManaged business development for multiple robust vertical sales pipelines for two unique hotel brands. Directly influenced growth & renewal of client base by developing strong relationships with new clientele while retaining existing client driving ROI year over year Key Responsibilities: - Sold guest room blocks consisting of 10-1000 rooms on peak with accompanying event space through full sales cycle- Attainment of monthly/quarterly quota; increased average rate year over year by 5% via new & existing business pipeline- Maintained accurate forecasts to provide analytical insights on hotel performance internally and within local market- Timely response to high lead volume with excellent interpersonal verbal & written communication; reviewing product options, providing solutions to objections, prioritizing opportunities, and leveraging relationships during negotiations- Executed daily training opportunities for administrative assistant further developing their individual roles within the team - Group Size: 10 - 1,000 guest rooms- Vertical Group Markets: Consulting / Administration / Services BusinessTelecommunicationsTelevision & BroadcastingAdvertising / PR / MarketingPrinting & PublishingAirlinesEducation – Corporate (.com)LegalReal EstateCourier & Express Delivery Services -
Sales Account ManagerGrand Hyatt Seattle & Hyatt At Olive 8 Apr 2018 - Sep 2019Seattle, Washington- Demonstrated flexibility with a high lead volume and pop-up market; many groups booking within a 2-month window- Negotiated group room blocks consisting of 10-50 rooms on peak - Grew market share via acquisition of 5 new accounts while developing effective retention strategies reducing group churn- Nurtured business opportunities and strengthened local partnerships while attending community networking events- Participated in corporate training & education opportunities in various hotel locations around United States- Group Size: 10 - 50 guest rooms- Group Market: Sold guest rooms & event space to any group with 10-50 guest rooms on peak, including but not limited to the following speciality markets: -Tour & Travel-Government Per Diem-Wedding
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Event Sales & Planning ManagerHyatt Regency Bellevue On Seattle'S Eastside Aug 2016 - Apr 2018Bellevue, Wa- Managed both Event Planning groups / room blocks ranging in size from 10 – 200 guests and local Event Sales bookings of 2-200 guests- Actualized a total of 130 Event Planning Groups - Sold and Serviced a total of 160 local catering events worth $106,351.00 in total Room Rental & $369,944 in total Food & Beverage- Successful management of many pop-up Per-Diem groups with accuracy, speed, and understanding of the Group’s specific needs; along with other last minute events with an arrival date less than 2 weeks out.- Assisted with Pre-Opening of the new Hyatt Regency Lake Washington hotel -
Administrative Assistant - Event Sales & Event PlanningHyatt Regency Bellevue Jul 2013 - Aug 2016Bellevue, Wa- Worked with Events Sales and Event Services Managers to detail new and recurring events being planned with the Hyatt- Created & distributed daily reports to the various hotel departments (In Room Dining, Banquets, Culinary, etc) to update hotel teams on the roles they would play in the upcoming events. - Daily use of various software programs: Envision, Opera, EMS, Daylight, Birchstreet, Passkey, etc.- Created Master Accounts and Room Blocks, processed payments, and created files for new and repeat groups- Assisted clients with any questions or concerns they had with their upcoming events.
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Service CashierChartwells Higher Education Dining Services Mar 2013 - Jun 2013Adna, Washington- Processed student, teacher, and guest lunch payments- Transported cooked meals from the high school kitchen for service - Compiled and prepared daily deposits for both the elementary and high school lunch programs and insured each school’s cash drawers were balanced -
International Education FellowSt. Mary'S College Of Maryland Aug 2012 - Feb 2013St. Mary'S City, Maryland- Worked with incoming international students at St. Mary's College of Maryland- Planned and lead excursions as part of the student's program; escorted students to and from the airport upon arrival / departure of their program- Prepared orientation materials for arriving international students- Worked with inquiring St. Mary's College students, advised students on the study abroad programs that best fit their goals -
Peer AdvisorWashington State University Aug 2011 - May 2012Global Learning Education Abroad Office - Pullman- Pre-Advised students wishing to study abroad by leading "Cougs Abroad Advising Sessions" (Group and One-on-One)- Performed student outreach by acting in WSU's Pre-Departure Orientation skit, "The Wizard of Oz-tria" along with working at our on-campus study abroad fairs.- Various front office work in the Global Learning Office, where I answered emails, made copies of and organized promotional materials, and completed special projects as directed by the Study Abroad Advisors.
Wayne Richardson Skills
Wayne Richardson Education Details
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Political Science And Government
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Study Abroad -
High School Diploma
Frequently Asked Questions about Wayne Richardson
What company does Wayne Richardson work for?
Wayne Richardson works for Thompson Seattle
What is Wayne Richardson's role at the current company?
Wayne Richardson's current role is Event Planning Manager.
What is Wayne Richardson's email address?
Wayne Richardson's email address is wa****@****fdu.edu
What is Wayne Richardson's direct phone number?
Wayne Richardson's direct phone number is +136052*****
What schools did Wayne Richardson attend?
Wayne Richardson attended Washington State University, Cardiff University / Prifysgol Caerdydd, Adna Middle/high School.
What skills is Wayne Richardson known for?
Wayne Richardson has skills like Microsoft Office, Hospitality, Customer Service, Study Abroad Programs, Hospitality Industry, Leadership, Social Media, Envision, Opera, Eas, Daylight, Work In A Fast Paced Environment.
Who are Wayne Richardson's colleagues?
Wayne Richardson's colleagues are Marco Stocchetti, Lisa Crampton, Mike Myers, Travontae Gorman, Katie Smith, Michael Mohica, Emily Prentiss.
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