Warner (Waseem) Mba. Email & Phone Number

Here are my key responsibilities at Cynet Health,Oversee Service Delivery Operations: Manage end-to-end delivery, ensuring candidates align with client needs. Maintain compliance and consistently deliver high-quality staffing solutions.Performance Monitoring: Define, measure, and analyze team KPIs to gauge performance. Implement corrective actions as needed to meet goals and enhance team productivity.Incident and Risk Management: Lead critical incident resolution by coordinating across teams, conducting thorough reviews, and developing preventative strategies to mitigate future risks.Team Leadership and Development: Inspire collaboration and productivity within the team, aligning efforts with client priorities and fostering a culture of excellence.Process Optimization and Continuous Improvement: Assess and refine processes to boost efficiency, adopt industry best practices, and drive continuous improvements in service delivery.Data-Driven Reporting: Regularly compile and present comprehensive performance reports to stakeholders, highlighting successes, identifying challenges, and outlining strategic plans for future service improvements.Client Engagement and Satisfaction: Regularly communicate with clients to understand evolving needs, gather feedback, and ensure high satisfaction levels.Resource Allocation and Workforce Planning: Strategically assign team resources to meet varying client demands efficiently, balancing workload and maximizing talent utilization.Talent Acquisition Strategy Support: Collaborate with the recruiting team to align on sourcing strategies, prioritize open roles, and ensure a steady pipeline of qualified candidates.Compliance and Documentation: Ensure all processes, placements, and client interactions are accurately documented and meet regulatory standards for audits and compliance.

At ATX Learning, I played a crucial role in managing client relationships and delivery, optimizing staffing operations, and driving account growth within healthcare. My focus was on delivering exceptional service and tailored staffing solutions to Clients.Key Responsibilities:CRM: Built and maintained strong relationships with clients, acting as the primary point of contact. I deeply understood their staffing needs, goals, and challenges, enabling me to provide customized staffing solutions. Account Development and Expansion: Identified opportunities for account growth and the upselling of staffing solutions. I collaborated with clients to understand their long-term staffing strategies and offered value-added services. My proactive approach included engaging clients with new staffing options, innovations, and market insights. I developed account plans and strategies to achieve revenue targets and expand business opportunities.Service Delivery and Staffing Operations: Worked closely with internal recruitment teams to ensure the timely and efficient delivery of healthcare professionals to client organizations. I monitored and analyzed staffing processes, including sourcing, screening, and onboarding, to ensure compliance with quality standards and regulatory requirements. I also optimized staffing operations by implementing best practices, process improvements, and automation tools. Key performance metrics, such as fill rates, time-to-fill, and candidate quality, were tracked and reported to assess and improve service delivery.Note: I was instrumental in establishing the Healthcare Division at ATX Healthcare. This involved setting up key departments such as Delivery, Client Relations, Onboarding, and Compliance, ensuring a strong foundation for the division’s success.

Katy, Texas, United States

As a Recruitment Manager, I was responsible for leading and optimizing the recruitment process to meet the growing needs of the company. My focus was on refining our strategies, enhancing our employer brand, and ensuring our recruitment team operates at peak efficiency.Key Responsibilities:Process Optimization: Update existing and design new recruiting procedures, including job application and onboarding processes, to streamline our recruitment efforts and improve candidate experience.Training and Development: Train new healthcare recruiters and freshers entering the US healthcare industry.Team Supervision: Supervise the recruitment team, monitor their performance, and provide regular reports on key recruiting metrics such as time-to-hire and cost-per-hire, ensuring the team meets its objectives.Sourcing Innovation: Implement new sourcing methods, including social recruiting and Boolean searches, to expand our talent pool and attract high-quality candidates.Advertising and Employer Branding: Research and select job advertising options, and recommend strategies to enhance our employer brand, making our organization an attractive destination for top talent.Candidate Relations: Oversee candidate relations, ensuring a positive experience for all candidates throughout the recruitment process, from initial contact to onboarding.Collaboration and Forecasting: Work closely with department managers to forecast future hiring needs, aligning recruitment strategies with organizational goals.Skills: Job Diva · Team Building · Client Relations · Healthcare Staffing Management · Customer Relationship Management (CRM) · Vendor Management · Staffing · Recruiter Training · Team Leadership · Client Relationship Management · Compliance and Credentialing.Through these responsibilities, I contribute to the continued success and growth of our organization by ensuring our recruitment processes are effective, compliant, and aligned with our business objectives.

Katy, Texas, United States

As a Team Lead, I focused on guiding and developing a team of Healthcare Recruiters to ensure they meet and exceed organizational targets.Key Responsibilities:Training and Onboarding: Lead the training and onboarding process for new Healthcare Recruiters, ensuring they are well-equipped with the knowledge and skills needed to excel in their roles.Goal Setting and Delegation: Establish clear team goals to align with company targets, and effectively delegate tasks, ensuring project deadlines are met.Operational Oversight: Oversee the day-to-day operations of the team, monitoring performance and ensuring that all activities run smoothly and efficiently.Performance Evaluation: Conduct regular performance evaluations, providing constructive feedback and developing a well-structured evaluation program to motivate and improve team performance.Team Environment: Foster a healthy and motivating work environment, promoting positive team dynamics and creating an atmosphere where team members feel valued and engaged.Communication: Maintain open lines of communication with the team, discussing their performance regularly and addressing any issues or conflicts that may arise.Monitoring and Reporting: Track team performance, analyzing metrics, and reporting on key performance indicators to ensure the team is on track to meet objectives.Motivation and Coaching: Motivate team members to achieve their best by identifying training needs and providing ongoing coaching and support.Conflict Resolution: Listen to team members' feedback, addressing concerns and resolving conflicts in a timely and effective manner.Team Building: Plan and organize team-building activities to strengthen team cohesion, improve collaboration, and enhance overall team performance.Through these responsibilities, I contribute to the development of a high-performing team that consistently meets staffing goals and supports the overall success of the organization.

Allentown, Pennsylvania, United States

Team Management: Lead and supervise a team of sales professionals, providing guidance, coaching, and mentorship to enhance their performance. Set clear expectations, establish sales goals and targets, and monitor team members' progress toward meeting them.Sales Strategy Development: Collaborate with senior management to develop sales strategies and tactics that align with the company's objectives and market trends.Sales Performance Monitoring: Track and analyze sales metrics and Key Performance Indicators (KPIs) to evaluate the team's performance. Conduct regular performance reviews, provide feedback, and implement corrective actions as necessary to ensure targets are met or exceeded.Client Relationship Management: Build and maintain relationships with key clients and accounts. Sales Forecasting and Reporting: Forecast sales targets and revenues, taking into account market trends, competitive landscape, and sales team performance. Prepare regular sales reports, including pipeline analysis, sales progress, and revenue projections, to share with senior management.Sales Training and Development: Identify training needs within the sales team and provide training in the required areas to improve sales techniques, product knowledge, and negotiation skills.Market Research and Analysis: Stay updated on industry trends, market demands, and competitor activities. Process Improvement: Continuously evaluate and improve sales processes, workflows, and operational efficiencies. Identify bottlenecks, streamline processes, and implement best practices to enhance the team's productivity and effectiveness.Collaboration with Cross-functional Teams: Work closely with other departments, such as marketing, recruitment, and operations, to align strategies and ensure seamless execution of sales initiatives. Performance Evaluation and Incentives: Develop and implement a performance evaluation framework to assess individual and team performance.

Austin, Texas, United States

Candidate Sourcing: Utilize various sourcing strategies to identify and attract qualified healthcare professionals, such as nurses, physicians, allied health professionals, and administrative staff. This may involve searching online job boards, social media platforms, attending job fairs, and building a network of potential candidates.Recruitment Process: Manage the end-to-end recruitment process, including job posting creation, screening resumes, conducting initial phone screens, and scheduling interviews. Assess candidates' qualifications, skills, and experience to determine their suitability for specific healthcare positions.Relationship Building: Develop and maintain relationships with healthcare professionals, including both active and passive candidates, to build a talent pipeline. Regularly engage with candidates to understand their career goals, preferences, and availability.Candidate Assessment: Conduct comprehensive interviews, reference checks, and background screenings to assess the qualifications, skills, and credentials of candidates. Evaluate candidates' cultural fit within client organizations and ensure compliance with regulatory requirements.Candidate Placement: Facilitate the placement of healthcare professionals into appropriate job positions within client organizations. Coordinate interviews, negotiate employment terms, and manage the onboarding process, including completing necessary paperwork and ensuring credentialing and licensing requirements are met.Database Management: Maintain accurate and up-to-date candidate and client information in the recruitment database. Ensure that all relevant documentation, such as resumes, licenses, certifications.Performance Metrics: Meet or exceed recruitment targets and performance metrics, such as candidate placement goals, submissions etc.