Warren Hamilton work email
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Warren Hamilton personal email
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With over 15 years of experience in the aviation and travel industry, I am a passionate and skilled product manager who leads the Sabre Labs team in developing and delivering innovative in-flight solutions and services. As the Principal Technical Product Manager, I am responsible for creating and executing the strategic vision, business case, roadmap, and budget for complex and cutting-edge projects that enhance the onboard guest experience and connectivity across a global network of airlines and partners.My core competencies include product development, marketing, online and mobile systems, aircraft interior and airport terminal design, in-flight entertainment and connectivity system management, and e-commerce system management. I have a proven track record of conceptualizing, planning, and delivering business and technical solutions that meet or exceed the business needs and expectations, with tight budgets and timelines. I also have strong skills in team management and development, stakeholder and vendor management, business analysis and consulting, and board level engagement. I am always looking for opportunities and new ways to solve business challenges and create value for the customers and the company. I am motivated by innovation, excellence, and customer satisfaction.
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Digital Product Manager - OwnerAmerican Airlines Oct 2023 - PresentDallas-Fort Worth, Texas, Us -
Principal Technical Product Manager (Sabre Labs)Sabre Corporation Apr 2021 - Jun 2023Southlake, Texas, Us -
Principal Product Manager - Travel SolutionsSabre Corporation Nov 2018 - Apr 2021Southlake, Texas, Us
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Director Onboard Guest Experience, Cabin Products And InteriorsAlaska Airlines Mar 2017 - Nov 2018Seattle, Washington, UsResponsible and accountable for vision, strategy, design, definition and delivery of all aspects of the onboard cabin product and guest experience across a fleet of 300 aircraft.• Implemented vision and strategy for In-flight Product• Developed In-flight Product Roadmap • Managed onboard Wi-Fi system software and entertainment integration• Program management of onboard mobile self service system• Managed onboard experience for Boeing, Airbus, Embraer and Bombardier fleet• Accountable for aircraft cabin redesign program for fleet with a total budget in excess of $150m• Managed aircraft repainting program• Delivered on Vision and Strategy for design for aircraft cabin design and delivery• Delivered on Onboard Product guest enhancement features and soft products• Incorporation of digital products to enhance onboard experience• Implemented reporting framework for Onboard Product • Project management of internal and external resources and personnel for Product deliverables• Financial management of budget and revenue -
Manager Product DevelopmentVirgin America Jun 2015 - May 2017Burlingame, Ca, UsResponsible and accountable for vision, strategy, design, definition and delivery of all aspects of the product touch-points across the travel ribbon at Virgin America Airlines.• Created and implemented vision and strategy for In-flight Product• Developed In-flight Product Roadmap • Developed IFE and Connectivity strategy and business plan• Management of design and roadmap for software development for Panasonic IFE system• Accountable for In-Flight Entertainment and Connectivity systems across all aircraft• Developed Vision and Strategy for design for aircraft cabin design and delivery• Implemented reporting framework for Product and Guest Experience management• Project management of internal and external resources and personnel for Product deliverables• Developed and conduct Product and Guest Experience Steering Committee• Definition and design of Product and Guest Experience across full end-to-end customer journey• Financial management of budget and revenue -
Product Manager - In-Flight Entertainment (Ife) And ConnectivityVirgin Australia Oct 2011 - May 2015South Brisbane, Queensland, AuResponsible for design, system definition, vision and strategy for In-Flight Entertainment (IFE) and Connectivity systems and platforms at Virgin Australia Airlines.• Created and implemented vision and strategy for IFE product• Developed content strategy for Wireless and Embedded IFE systems• Developed Connectivity strategy and business plan• Manage design and creation software redesign for Panasonic eX2 IFE system• Implemented IFE advertising and revenue program• Accountable for In-Flight Entertainment and Connectivity systems across all aircraft in fleet• Management of IFE content and systems team• Manage vendor relationships with IFE system and content providers• Managed the design, roll-out and optimisation of Wireless In-Flight Entertainment System• Designed and manage IFE system and content analytics programs• Creation of business plans for system operation and optimisation• Manage IFE headset product definition, supply contract and logistics• Financial management of budget and revenue -
Product Manager - Premium EconomyVirgin Australia Sep 2010 - Oct 2011South Brisbane, Queensland, AuResponsible for the implementation and optimisation of the Premium Economy cabin and product• Managed product design for Premium Economy product• Design of seating, catering and amenities• Project management of all aspects of design and delivery • Implemented reporting framework• Internal and external stakeholder management and governance• Financial management of budget and revenue
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Head Of Digital & E-CommerceVirgin Australia Oct 2007 - Sep 2010South Brisbane, Queensland, Au• Created and implemented E-Commerce strategy• Accountable for continuous improvement six (6) Virgin Australia Group websites and online transaction platforms• Developed mobile platform for sales, service and marketing• Accountable for success of online transactions – bookings and fulfilment• Accountable for online flight sales revenue and ancillary revenue• Accountable for loyalty program online presence and revenue• Management of Online Marketing including SEO/SEM, eDM and Social Media• Management of Virgin Blue Holiday business• Ownership & management of online data analytics and reporting structure• Management of fourteen (14) staff• Financial management of E-Commerce cost centre and revenue• Management of Online Marketing including SEO/SEM, eDM and Social Media
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Website ManagerVirgin Australia Jun 2006 - Oct 2007South Brisbane, Queensland, Au• Management of six (6) Virgin Blue Group websites • Management of online transactions – bookings and fulfilment• Management of four (4) staff• Create and implement strategy for websites and online transaction growth• Responsible for usability and online style adherence • Domain management• Vendor management
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E-Commerce AnalystVirgin Australia Jun 2005 - Jun 2006South Brisbane, Queensland, Au• Measurement of online sales channels• Generation of E-Commerce performance reports for management• Implemented User Experience analytics and monitoring system• Established Search Engine and Electronic Direct Marketing strategies
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E-Commerce AnalystSuncorp Mar 2001 - Jun 2005Brisbane, Brisbane, Au• Management of Suncorp Group websites• Measurement and optimisation of online assets• Project management of E-Commerce initiatives (Internet Banking, Online Insurance, Share Trade, eSuper)• Implementation and management of online marketing promotions• Online Marketing management
Warren Hamilton Skills
Warren Hamilton Education Details
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Griffith UniversityManagement Information Systems And Marketing (Double Major) -
Chifley BusinessBusiness/Commerce And Project Management
Frequently Asked Questions about Warren Hamilton
What company does Warren Hamilton work for?
Warren Hamilton works for American Airlines
What is Warren Hamilton's role at the current company?
Warren Hamilton's current role is Certified Product Manager.
What is Warren Hamilton's email address?
Warren Hamilton's email address is wa****@****.com.au
What is Warren Hamilton's direct phone number?
Warren Hamilton's direct phone number is +617329*****
What schools did Warren Hamilton attend?
Warren Hamilton attended Griffith University, Chifley Business.
What skills is Warren Hamilton known for?
Warren Hamilton has skills like Web Analytics, Online Sales, E Commerce, Online Travel, Web Content Management, E Business, Customer Experience, Sem, Business Case, Digital Strategy, Digital Marketing, Seo.
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