Warren Hurd Email and Phone Number
Warren Hurd work email
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Warren Hurd personal email
Warren Hurd is a Information Technology and Services Professional at Microworks POS Solutions. He possess expertise in troubleshooting, technical support, active directory, html, hardware and 9 more skills.
Microworks Pos Solutions
View- Website:
- microworks.com
- Employees:
- 11
-
Technical Support EngineerMicroworks Pos Solutions May 2013 - PresentWebster, Ny
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Computer Repair TechnicianCurrently Unemployed Dec 2013 - Jan 2014Rochester, New York AreaLytespeed Computers
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Desktop TechnicianDox Electronics Feb 2012 - Aug 2012Provided onsite service and support for local companies, as well as call center supportRepaired and upgraded desktop and laptop computer, in house and at client locationMonitored client network and infrastructure with specialized software, and dispatched service engineers or resolved issue personallyResearched and prepared quotes for hardware, software, and service labor Using Quosal software application; sent to clients for approvalsTracked service tickets and time management using Connectwise software -
Call Center CsrUnisys Dec 2011 - Feb 2012Handled inbound technical support calls from national banking client (5000+ employees) Determined correct course of action, either resolving issue personally or escalating to higher tiers of support.Issues included, but not limited to; account password resets, virus/malware infections, setup of network printers, Active Directory manipulation, MS exchange e-mail maintenance, hardware troubleshooting and directing clients to repair facilities.Tracked calls, time, and solutions using call center management software, HPSM -
Service TechnicianIntegron Inc Mar 2010 - Sep 2011Diagnostic, troubleshooting and hardware repair on various brands of laptop and desktop systems Tracked systems, parts, and labor using company softwareInstalled pre-configured software loads using network imaging clientBacked up and restored client files, e-mail, etc. Requisitioned parts using company database and OEM manufacturer websitesEnsured best purchasing cost using third part vendors and websites
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Service And Engineering TechnicianKirtas Technologies Jun 2007 - Dec 2009Assembled and tested early prototypes and production models per blueprints and schematicsServiced machines in the field and provided support to modify existing designs as neededActed as liaison among clients, engineering and manufacturing during the development process, and end user usage; assisted teams with assembly and fault issuesProvided detailed customer feedback to sales, and engineering which effected positive changePerformed final equipment set-up consisting of optical, electrical, software and mechanical adjustmentsDelivered, installed, serviced and maintained high-value ($250K) equipment (cameras, image storage controllers and digital scanning systems)Performed on-site training and refresher courses on machine and software usage. -
Computer TechnicianRochester Computer Oct 2001 - Jun 2007Diagnosed and repaired walk-in retail customer desktop and laptop computers (40+ desktop and notebook PCs per month), including board-level component repairRefurbished laptops, desktops, test stations, various computer components and peripheralsProvided sales, service and technical support to e-mail, retail, phone customers, and vendorsAssisted creating company network using Ethernet topology.Assisted with design, implementation, maintenance and upgrades to databases for Product Service Department Established company standards for OS and software installation, and spyware and virus removal Trained other production computer technicians, generating significant productivity improvementsOrdered hardware and software for retail store and internal company use
Warren Hurd Skills
Warren Hurd Education Details
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New Horizons Computer Learning Center -
New Horizons Computer Learning CentersA+ Certification
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Cato Meridian Central SchoolHigh School Diploma
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Academy For Career Development
Frequently Asked Questions about Warren Hurd
What company does Warren Hurd work for?
Warren Hurd works for Microworks Pos Solutions
What is Warren Hurd's role at the current company?
Warren Hurd's current role is Information Technology and Services Professional.
What is Warren Hurd's email address?
Warren Hurd's email address is wa****@****sys.com
What schools did Warren Hurd attend?
Warren Hurd attended New Horizons Computer Learning Center, New Horizons Computer Learning Centers, Cato Meridian Central School, Academy For Career Development.
What skills is Warren Hurd known for?
Warren Hurd has skills like Troubleshooting, Technical Support, Active Directory, Html, Hardware, Windows, Computer Hardware, Operating Systems, Servers, Windows 7, Networking, Microsoft Exchange.
Who are Warren Hurd's colleagues?
Warren Hurd's colleagues are Christina Stephens, Jim Paratore, Andrew Placious, Priya Biswas, Christian Bushart, Mk Robi, Amanda Sargent.
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1hccs.edu1 (713) 7XXXXXXX
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Warren Hurd
Ilion, Ny
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