At Fizz Rewards we help our clients to improve customer retention and loyalty from their existing customers and employees whilst also looking to increase their customer acquisition rates and lower their acquisition costs using our various reward products.We look to help clients increase their profits and assist with understanding who their customers really are. We are highly experienced in rewards and incentives programmes, and have teamed up with one of the UK's leading rewards software companies to provide a number of reward products all at affordable pricesThese include;Employee/Member BenefitsEmployee/Member RewardsBespoke Incentive Schemes

- Responsible for the full Regional Operation covering 18 different countries across Europe, Africa and India. Specialising in B2B Membership Travel products I was responsible for leading the company's growth plans and gaining a stratgic foothold in this large international market. - Was responsible for developing and executing an acquisition strategy to add 3 premium cruise online retail brands to the company portfolio- Reduced operating costs by over £2.5 million within 2 years whilst maintaining productivity through the re-structuring of the entire European footprint- Developed a fully flexible inbound sales model through the use of out-sourcing . - Built an outbound package product for major client selling over £2.5 million in the first year

Reporting directly to the board in Bahrain I was responsible for delivering the strategic direction, business planning and financial performance of the business across numerous product lines. These included Small Corporate Travel, Retail Travel, Membership Travel, Corporate Foreign Exchange & Retail Foreign Exchange. With 26 stores across the UK and 180 staff, I led a team of senior executives who turned the business from a £2 million a year loss into a £500,000 profitable business inside 3 yearsLed re-engineering strategy reducing operating costs by over £2 million in 12 monthsDrove double digit revenue growth in the Foreign Exchange business despite increased market competitionAchieved outstanding employee satisfaction metrics during this 3 year period

Reporting directly to the Vice President, I was the Business Head responsible for 31 Retail Travel and Foreign Exchange locations throughout the UK. With 280 staff this business has annual travel sales of over $70 million and Foreign Exchange turnover in excess of $350 million.Responsible for the strategic direction, business planning and financial performance of the business across numerous product lines. These include Small Corporate Travel, Retail Travel, Membership Travel, Corporate Foreign Exchange & Retail Foreign Exchange

Reporting directly to the Vice President, I was the Business Head responsible for 52 Retail FES bureaux de change outlets and the Commercial Foreign Exchange business for the entire Australian market. Based in Sydney HQ, I was responsible for the planning and implementation of business strategy designed to produce substantial revenue and profit growth for the business. With over 150 staff nationwide this business turned over in excess of US$ 340 million in 2004 which exceeded all company forecasts.Reengineered the wholesale ordering, revaluation and hedging processes across the business. Improved revenue margin from 1.8% to 3.1% inside 12 months adding £2 million of revenue as a result