Warren Kiesel Email & Phone Number

Arlington, Va

Washington D.C. Metro Area

Developed and managed multiple curricula for various departments supporting blood collection operations generating two billion dollars in revenue per yearDeveloped and managed Blood Collections Curriculum consisting of approximately 145 courses, revising and updating 30 courses each year to incorporate changes driven by new technology. Developed and managed the training curriculum used to prepare over 7000 Collections/Blood Services personnel who generate over forty percent of the United States blood supplyDeveloped training concurrently with operational teams, meeting all deadlines and fostering the camaraderie of team members seeking expertise in training, and achieved organizational goalsCreated training activities that minimized staff training times, reduced costs and increased blood collectionsConducted site visits to meet with education staff to get the end user perspective on the organization and structure of training materials incorporating feedback into training materials to benefit instructors by reducing preparation time by 20%.Successfully managed up to 25 projects simultaneously to meet deadlines in support of organizational objectives and initiativesPresented issues and solutions to team members, listen to their ideas and obtain consensus of the best course of action for training development and implementation of document and training releasesDeveloped and maintained professional connections field education staff. Provide continued support to the training community and guidance to field educational administrators, instructors, and operational supervisorFostered relationships with project team leads and team members by providing accurate and clear direction for training requirements and implementation strategies for a variety of projectsPrepared operational support materials for field communications and trainingMentored and guided peers and other staff in the training development process at the American Red Cross

Washington, Dc

Managed training development and delivery projects, meeting all deadlines and finishing under budget. Clients included Siemens Logistics and Assembly Systems Inc., Unisys, ManTech, Department of Justice, Department of State, United States Postal Service, Department of Veterans Affairs and the Social Security AdministrationPerformed cost-benefit analysis of instructional approaches resulting in successfully meeting USPS criteriaCreated Instructional Systems Design (ISD) plans for all coursesIdentified training requirements through needs assessments and Task AnalysisCreated and maintained Detailed Training Plans using Instructional Systems DesignDesigned, developed and validated instructional materials and coursewareConverted technical engineering manuals into end-user trainingProduced (Executive Producer) a series of ten training videos targeting 800,000 USPS employeesDeveloped video scripts, directed training videos and managed video crew and budgetManaged project logistics for travel, training materials, and equipment for client sites nationwideCreated handbooks and workbooks, user manuals, Train-the-Trainer materials, PowerPoint presentations, laboratory exercises and tests

Washington D.C. Metro Area

Identified training requirements through needs assessments for multiple training coursesCreated and maintained Detailed Training Plans using Instructional System DesignsDesigned, developed and validated instructional materials and coursewareConverted technical descriptions into end-user languageCreated handbooks and workbooks, user manuals, Train-the-Trainer materials, PowerPoint presentations, laboratory exercises and tests Conducted technical training programs and Train-The-Trainer coursesUsed a variety of training techniques ranging from stand-up lecture supported by visual aids to individualized, self-paced instruction supported by eLearning activities and use of videoAdministered written and practical exams and wrote performance reports to evaluate trainees' performanceManaged project logistics for travel, training materials and equipment for client sites nationwideIdentified training requirements, developed instructional design and prepared training designed for the United States Postal Service through Siemens Logistics and AssemblyProvided training staff supervision, platform classroom instruction, and on-site support services at Social Security Administration national headquarters as part of the SSA Intelligent Workstation/Local Area Networks (IWS/LAN) programResponsible for instructing courses including Basic LAN User (BLU) training in Windows NT and Microsoft Office applicationsTransitioned new Windows-based workstations of SSA-specific applications for mainframe access and use of electronically-accessed SSA policy documentationProficient in Microsoft Word, Excel, PowerPoint and the Microsoft Windows operating system and numerous proprietary software applicationsDeveloped and led training courses for a variety of United States Postal Service, USPS, end users in over one hundred locations from Alaska to Florida.

Arlington, Va

Created and delivered training programs that included technical training, new co-worker orientation, and Train-The-Trainer classes. Developed and wrote course manuals, class participation guides, multi-media presentations and other classroom and job toolsResponsibilities included supervising members of the training team and mentoring/coaching them to qualify as independent course instructors

Alexandria, Va - Silverdale, Wa

Designed and delivered training program for newly hired employees that was implemented at multiple locationsCreated working partnerships with all branch managers and created development plans for all new employeesEach plan was then executed and documented in the Learning Management System

Bachelor'S Degree

Bachelor Of Arts, History