Warren Marks Email & Phone Number

Stockton, Ca, Us

Northern California

Increase management's effectiveness by recruiting, selecting, orienting, training, coaching, counseling, and disciplining managers; communicating values, strategies, and objectives; assigning accountabilities; planning, monitoring, and appraising job results; developing incentives; developing a climate for offering information and opinions through situational leadership for a team of 980 employees within 94 sites throughout Northern Ca.Builds company image by collaborating with customers, government, community organizations, and employees; enforcing ethical business practices for environmental safety and OSHA compliance.Accomplishments:Six straight months of regional growth at 10%.Lowest turnover rate in the company.Structure and accountability introduced to the region that led to enhanced field management professionalism and site management.

Northern California

Manage day to day operational decisions for 10 retail outlets branded Shell, Mobil, in the Northern California Market.Manage ten site level managers and a staff of one hundred and five employees involving inventory control, cash control, maintaining staffing levels, repairs and maintenance, gasoline and merchandise sales, customer service, HR governance.Present to regional and senior management profit and loss reviews and improvement opportunities, semiannual business review and annual business plans presentations.Comply with human resource requirements, state and local environmental agency requirements.Manage wage and overtime budgets, capital expenditure budgets, direct store expense budget and area and store operating profit.Accomplishments:Developed regional and companywide customer appreciation day program to enhance customer loyaltyLowest regional employee turnover rate.Developed Assistant Store Manager quick reference guide to enhance their ability to function as a site manager and move to the next level.

Financial Services, General Merchandise; Support operations in the selection of car wash equipment, ATM equipment, prepaid services equipment, and general merchandise for new to industry, remodeled, or existing Chevron sites. Manage supplier relationships and business deliverable to Chevron from Ecolab chemical, ATM, Epay, Mountain View include contracts and marketing development funds.Manage car wash price points, ATM surcharge fees, prepaid card activity, general merchandising item assortment, to position Chevron in the market place as number one.Identify promotional opportunities throughout the year.Work with Chevron maintenance, car wash suppliers, ATM Supplier, general merchandise supplier, and field operations to minimize downtime for equipment and optimize sales and profits for over 500 locations in the US and Hawaii.Accomplishments:Led the negotiation team in securing a new ATM contract that will generate over $7 million dollars over the next 3 years.Revenues for all category responsibility were $21.9 million that represented 100% of plan.Profit revenue for all category responsibility was $14.7 million that represented 100% of plan. Introduced the Blue Rhino program that’s generating incremental revenue to date.Introduced the Net Spend prepaid debit card program that’s generating incremental revenue of $50,000 a month.Developed the car wash nuisance call reduction training program that saved $200,000 in maintenance cost for car wash annually.