Warren Mcdermott Email & Phone Number

Australia

Australia

Toowoomba, Australia

Toowoomba, Australia

Distribute tasks to ensure efficiencyProvide oversight and leadership for administrative dutiesDevelop and maintain team KPI'sProvide leadership with sales and services processes, including both development and implementationHelp develop, allocate and track call cycle, routes and touchpoints for sales teamFoster a healthy team culture of positivity and problem solvingEncourage a customer focused mindsetReport to RGM weekly on team performance and capacity contraints

Toowoomba Area, Australia

Customer support (sales & service) for over 50 sites throughout Australia, Asia, Middle East & other parts of the worldProvision of timely & accurate quotes (Service & Critical spare parts, maintenance programs, annual & major services & hire equipment)Coordinate technician visits to site, along with spares & hire equipmentAnswering phone, fax and email inquiries from customers, both new & existingAssist to achieve sales budgets & meet KPI’sMaintain exceptional quality in all work performedBuild good relationships Prepare scope of work & trade agreementsProfessional & effective

Toowoomba, Australia

Customer Service Representative with over twenty years experience in the Pumping and Irrigation industryCompleted company internal Sales Training courseProven track record of providing excellent customer service support to internal and external sales staff, as well as the dealer networkEntry of numerous accurate, often complex quotes/sales orders within company ERPMaintenance of system database