After 31 years working within the IT industry, I still have the same passion for it as I did when I first entered it. I enjoy the problem-solving aspect of the role, looking and finding solutions to ensure that the company and end users can improve their productivity. I am energised by the varied and constantly changing landscape of the role and enjoy spending time working with others in the industry to develop my knowledge further. I can offer a bespoke, complete in house and remote IT solutions for companies. I have a range of skills which can be used across many industries that include: • Microsoft server management (experience of Windows Server 2012 R2 and 2016)• Desktop support for all operating systems including; Windows XP, Windows 7, 10 and 11. • Disaster recovery. (Onsite and cloud based – Quest Rapid Recovery disaster recovery system onsite and Azure based)• Office 365 installation, migration, configuration and management.• Build and management of Wi-Fi systems. (Ubiquity WiFi, extending and maintaining the LAN) • Support services for remote workers and sites. (Establishing and maintaining site offices for remote workers) • Email management. (Onsite and cloud based- DELTEK Email and document management system)• IT security – antivirus configuration and management of the Firewall (WatchGuard that protected servers, workstations, mobile devices, as well as Microsoft Cloud, Avepoint Cloud backup solution)• Structured cabling (Installing, maintaining and repairing) • Hardware management and configuration. (Workstations/laptops)• IT management software (Procurement of licences and renewals) • Network Switch management (HP Pro Curve switches) • CNC monitoring and configuration. (Working with CNC engineers to set a designated workstation on the LAN and insuring secure remote access.)• DELTEK – Document, project and email management – established, configured and ran staff training. • Establishing electronic sign in systems for staff, visitors and contractors. This was also used to make room bookings too. (Sign In App) • Management of VOIP telephone systems. (Exponential- e Cisco Webex system)