Partner with global legal team to identify, define, and document the required controls and practices to comply with new and updated privacy regulations. Assist business teams with maintaining their records of personal information processing and identifying controls required to comply with privacy regulations. Guide business teams as they perform impact assessments of new and updated collection and processing of personal information and identifying required changes to privacy controls and practices to comply with regulations. Work with business, technology, and data governance teams to evaluate solutions to provide increased scale and self-service to support enterprise-wide compliance with privacy regulations.• Supervised contract worker in collection and documentation of various privacy related data including records of third-party vendors with whom personal data is shared.• Lead an enterprise-wide effort to update all third-party vendor contracts with appropriate Data Privacy Addendums and Standard Contractual Clauses as appropriate to comply with governing regulations.• Facilitated complex meetings and bridged communication gaps between legal, technical, and business area leaders.

Perform complex analysis to determine financial liability and regulatory risk factors affecting day-to-day business scenarios. Collaborate extensively with internal/external attorneys and make recommendations on litigation proceedings or other relevant matters. Discuss business opportunities and risks relevant to management decision making. Continuously monitor relevant laws to stay abreast of changes and apply updates to business policies and procedures. Train, guide, support, and develop staff of BIRG Specialists and serve as a valued resource liaison to associates in other departments.• Revamped and simplified procedures and specifications related to changes in securities registrations of accounts held under various state Uniform Transfers to Minors acts.• Partnered with in-house counsel and communicated with external attorneys and others to expedite resolution of complaints and legal actions while minimizing costs associated with legal matters.• Appointed as charter member of the Capital Group Companies Indianapolis Office Diversity and Inclusion Council.

Reviewed and assessed financial liability and regulatory risk factors that affected daily business operations. Upheld and enforced company policies, procedures, and protocol for continuous alignment with state and federal laws/regulations. Aided attorneys in pertinent litigation matters related to investor accounts and transactions. Maintained and disbursed useful and accurate educational and reference tools. • Trained and mentored department managers and provided valuable input for management decision making. • Capitalized on ways to mitigate risk and prevent fraud; responded to and resolved any account security issues.

Created instructional materials and planned, coordinated, and conducted classes that ranged from introductory to advanced for AFS associates of all levels. Collaborated with leadership on all training programs and modified/improved offerings as required to meet needs of business. Evaluated performance of newly hired trainers and worked collaboratively for optimal training program delivery.