● Vendor assigned to Microsoft FastTrack team as Compliance/Purview Subject Matter Expert (SME) ● Lead customers through onboarding process of Microsoft Compliance/Purview workloads - Microsoft Information Protection, Information Governance/Data Lifecycle Management, Insider Risk Management, and Discover and Respond/E-discovery● Provide tools and best practices for customers to ensure successful adoption of workloads● Assist with troubleshooting and removal of adoption blockers by providing remote guidance ● Collaborate with SMEs and other organization groups to train, provide feedback, and improve overall delivery to customers

● Assist clients with meeting compliance requirements for sensitive data; develop secure policies and procedures to mitigate risk within their cloud infrastructure (PCI, HIPAA, NIST 800-171, CIS top 20)● Oversee client cybersecurity training and anti-phishing campaigns● Lead client adoption for Microsoft 365 tenants - Conditional Access, Intune, SharePoint online, E-Discovery, ADFS, Privileged Identity Management, Privileged Access Management, Azure Active Directory, Azure Domain Services, MFA, DLP, Cloud App Security, Teams, and Enterprise Mobility and Security ● Troubleshoot client issues related to Office365 admin portal, Hybrid deployment, Mobility and Security, ADFS, SPO, Teams, and One Drive● Perform cloud-adoption assessments and determine scope of work based on the needs of the client● Manage client onboarding process to ensure successful integration, strong user adoption, and renewal of cloud services● Identify new opportunities by informing clients of emerging and existing technologies that could have a positive impact to their organization● Evaluate, design, and implement migrations (on-prem to cloud) and tenant to tenant migrations (acquisitions, organization restructuring)

● Create patch management strategies for managed clients to mitigate potential vulnerabilities● Monitor for potential threats on network and host devices, and respond accordingly● Ensure client compliance with regulatory and non-regulatory standards (HIPAA, PCI DSS)● Perform desktop, network, mobile, and VoIP troubleshooting for clients in manufacturing, health, and other industries● Configure workstation and network devices (routers, switches, access points) and install onsite● Schedule, configure, and maintain network security upgrades and daily backup strategies● Monitor and manage email spam filters, firewalls, and anti-virus systems

● Liaison between vendors and business; provided requested modifications and ensured data integrity.● Lead effort to evaluate and merge new technologies into current-use mobile applications.● Liaison between IT development group and business units for the development and implementation of new systems and enhancement of existing system. ● Performed demonstrations and designed training videos to aid end users.

● In a project manager capacity, responsible for identifying inadequacies and modernizing visual dashboards for internal use and employee development. ● Responsible for group directives and work flow on specialty projects. ● Effectively utilized Powerview program to plan and define scope of business intelligence dashboard.● As project manager; created time and cost estimation reports to project completion.● Researched, identified and created data models for key project ● Defined requirements necessary to update and improve architecture, key performance indicators (KPI) and formulas required for data modification.● Project documentation: business reporting and functional specification documents.

● Lead analysis, architecture, design, and development of data warehouse and business intelligence solutions● Work independently and as part of a team to design and develop analytics/reporting solutions ● Utilize Tableau, QlikView, Crystal Reporting, Birst, and Excel/Excel Services (PowerPivot)● Created and enhanced data structures (data marts, cubes) to facilitate decision-making● Collaborated with client’s data warehouse/BI team to standardize reporting across a variety of contexts● Design and develop ETL processes using Microsoft SQL Server or other related tools and technologies