Warren Wills Email and Phone Number
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Writer and editor, with experience in marketing and social media. Currently manage the administrative, AP accounting, and social media/marketing operations for a specialty craft beer distributor in Portland, Oregon. In my free time, I also cover the craft beer industry in Portland. Experienced customer service and support consultant with 13 years of work with retail banking and technology based companies. Spent the last 12 years writing for various periodicals including City Pages in the Twin Cities, Beer Zen Journal in Osaka, Japan, then as the Assistant Editor and Portland Correspondent for americancraftbeer.com. Currently writing about the craft beer scene in Portland, Oregon on craftbeerscribe.com. Additional experience writing about politics and indie music while in Minneapolis, MN and Portland, OR.Strengths lie in administrative support, especially as it pertains to creative writing, communication, social media, marketing, copy editing, and customer service. Three years of experience working in film production, specifically cinematography, directing, acting, production, digital editing, production design, writing, and documentary film.
Day One Distribution
View- Website:
- dayonedistro.com
- Employees:
- 11
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Operations And Marketing ManagerDay One DistributionPortland, Or, Us -
Operations & Marketing ManagerDay One Distribution Feb 2019 - PresentPortland, OregonSpecialty craft beer & cider distributor supplying the Portland Metro area and greater Oregon. Focused on a wide variety of internal administrative tasks. Duties include communications, invoicing, sales sheets, chain store sales & communications, website content & maintenance, OLCC and OBRC reporting, finding new suppliers, marketing, events, and social media. -
Marketing ConsultantThe Caputo Group Mar 2019 - PresentPortland, Oregon AreaFreelance marketing consultant handling media coordination, event promotion, and social media engagement.
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Freelance WriterCraft Beer Scribe Nov 2018 - PresentPortland, Oregon AreaFreelance writer handling social media, content and PR marketing for the craft beer industry. Provide guidance as a social media influencer, writer, editor, and an active member of the Portland craft beer community.
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Technology CoordinatorAgile Stainless Jun 2019 - Sep 2019Portland, Oregon AreaAssisted with branding update, building new website, and syncing internal documentation.
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Content WriterRelief Cbd Oct 2018 - Mar 2019Wilsonville, Or -
Pr & Content SpecialistOrchestra Software Apr 2018 - Oct 2018Hillsboro, OregonGenerated content for brewing software company: wrote and edited blogs, managed four social media channels, user forum content, created a podcast series, created press releases, managed local media contacts. -
Support ConsultantOrchestra Software Jul 2016 - Apr 2018Beaverton, OregonAssisted brewery software customers with troubleshooting and educational guidance on how to best use OrchestratedBEER (aka OBeer). Routinely completed electronic support tickets in Zendesk, and answered incoming support phone calls and chat messages. Revamped new hire training for the department. -
Assistant EditorAmerican Craft Beer, Llc May 2014 - Jan 2018Portland, Oregon AreaWrote and edited content for Washington D.C. based craft beer culture website. Covered events, interviewed brewers, and maintained 3 social media accounts. Completed a 56 article series on the craft beer industry, history, and recommendations for every state of the union ("The State of American Craft Beer"). -
Portland CorrespondentAmerican Craft Beer, Llc May 2013 - Jan 2018Portland, Oregon AreaContributor to a craft beer website devoted to expanding the glory that is artisanal beer. -
Customer Account ExecutiveComcast Jan 2015 - Jul 2016Beaverton, OregonStaffed in the Inbound Sales department, handling a wide range of inquires about Comcast residential services. Utilized sales techniques to set up new customers in packages, added lines of business, and transferred existing services to new addresses. -
Fraud Liaison SpecialistU.S. Bank Jan 2014 - Jan 2015Gresham, OrAssisted customers and branch bankers with fraudulent activity that had occurred on personal accounts by filing claims; emplaced fraud prevention measures to protect from future incidents; assisted with identity theft cases; provided follow-up information on previous filed claims. -
Contact Center Personal Banker With SellingUs Bank Dec 2011 - Dec 2013Gresham, OrCustomer Service Representative for retail bank accounts. -
Customer Service RepresentativeNetflix / Aerotek Aug 2011 - Sep 2011Handle customer inquiries regarding billing, watch instantly streaming service, device troubleshooting, website interface, and all DVD shipping, receiving and playability issues.
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Loss Mitigation Edm Data EntryWells Fargo / Randstad Jun 2010 - Aug 2011Itemize, sort and distribute electronic documentation for Home Equity modification or short sale requests. Extensive daily use of Word and Excel: including creating and maintaining a contact spreadsheet, a form tracking document and an internal evaluation sheet.
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Freelance Journalist, PhotographerCity Pages May 2009 - May 2010Covered live shows (and occasionally photographed) in Minneapolis, wrote local album reviews, and conducted artist interviews. http://www.citypages.com/search/index?keywords=warren+wills&x=19&y=19
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Problem Resolution SpecialistTcf Bank Oct 2007 - May 2010Complete customer requests obtained through the Minneapolis Call Center; complete internal research with assistance from other departments; fulfill small claim requests; fulfill copy requests; write customer response letters; update and create new forms for use by the call center; provide feedback for updates to call center training. Daily use Word, Excel and Outlook. -
Customer Service RepresentativeTcf Bank Oct 2006 - Oct 2007Received customer service inquiry calls via the downtown Minneapolis Call Center. Promoted to Problem Resolution department, October 10th, 2007 -
House ManagerAlpha Delta Phi - Minnesota Chapter Aug 2006 - Jun 2008Collected rent, assisted in the moving in and out by tenants, had tenants complete contracts, ordered and maintained contact with catering service, paid utility bills, took care of emergency repairs to physical plant, controlled house keys, monitored free time activities and assisted in maintenance of property. Rent waived as payment.
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Assistant Executive Director: Field OperationsAlpha Delta Phi International Fraternity Jun 2004 - Aug 2006Morton Grove, IlVisited, advised and reported on 26 US and Canadian Chapters of a fraternity / literary society; Completed 46 chapter visitation reports; Traveled 55K+ miles over two years; Prepared and conducted 6 regional leadership conferences; Assisted in the preparation and presentations at 3 annual conventions.
Warren Wills Skills
Warren Wills Education Details
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Film And Television: Cinematography -
General Studies -
Us Army Artillery Training CenterBasic Training And Fire Support Specialist -
General Studies -
General Studies
Frequently Asked Questions about Warren Wills
What company does Warren Wills work for?
Warren Wills works for Day One Distribution
What is Warren Wills's role at the current company?
Warren Wills's current role is Operations and Marketing Manager.
What is Warren Wills's email address?
Warren Wills's email address is wa****@****ast.com
What is Warren Wills's direct phone number?
Warren Wills's direct phone number is +121597*****
What schools did Warren Wills attend?
Warren Wills attended Chapman University, Pasadena City College, Us Army Artillery Training Center, Pasadena City College, Colorado State University.
What are some of Warren Wills's interests?
Warren Wills has interest in Writing, Skiing, Etc, Political Banter, Disc Golf, Reading, Photography, Golf, Craft Beer, Film.
What skills is Warren Wills known for?
Warren Wills has skills like Writing, Transferring, Os X, Administrative Assistance, Phone Skills, Youth Work, Sales, Data Entry, Acting, Alumni Relations, Administrative Support, Administrative Assistants.
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