Warren Webster Email & Phone Number

New York, Ny, Us

Closed an average of 12 new accounts per month Jan 2022 - May 2023 (monthly goal of 8 signings)Exceeded monthly Charge Volume (CV) goal; 217% to goal with monthly charge volume goal of $216K. CV is measured during the first 3 months after card activation by nurturing relationship with new card member.Manage and nurture pipeline of 450 new leads per month utilizing Salesforce to document sales cycle from prospect through negotiation and close.Partner with manager, director, and support teams to improve and innovate systems and strategies to optimize customer experience.

New York, Ny, Us

• Launched business card specific Amazon.com Offer with resulting total industry spend of $52.1M• Launched business card Tech Offer with first of its kind offer for Consumer card member with identified business expenses resulting in forecasted increased charge volume of $23.4M• Volunteered for pivot role in beginning of pandemic, creating, and rolling out training for 1,500 sales and account development reps with a focus on B2B supplier tools to help onboard more spend• Initiated, created, and hosted Black Lives Matter talks and presentations for VP team working with VP, Marketing Director, and HR Director

New York, Ny, Us

• Increased Monthly Compliance Rate from 97. 87% September ’17 to record low of 98.75% in June ’18 with 14 consecutive months above 98% from 10/17 – 12/18• Partnered and gained buy-in from sales Directors, Senior Managers, Team Compliance Champions, and Sales Reps to help increase compliance rate (140+ Colleagues)• Implemented Quarterly Continued Education Training for all sales reps that identifies and focuses on highest trending errors for prior 3 months• Collaborated with Marketing Partners to bring email disclosures to sales organization in effort to reduce human error caused by reading product disclosures

New York, Ny, Us

• Increased Offer and Accept rates by more than 100% within the first 4 weeks of training beginning in March of 2016 and Offer rate by more than 400% from March 2016 – September 2016 (6% - 25%) adding over $100M in projected revenue• Up-skilled a total of 168 US Servicing Customer Care Professionals in Value Generation Training – 96 in USA, 72 in the Philippines (Selected to travel to the Philippines from Aug ’16 – Oct ’16)• Up-skilled a total of 114 Australia/New Zealand Customer Care Professionals in Value Generation Training (Selected to travel to Australia in Nov ’16)

New York, Ny, Us

• Created up-sell and cross-sell scripts for immediate customer service team to utilize for various product offers, upgrades, and add-ons• Implemented Sales Call Library of top sellers to share with teammates to help increase sales and share best practices• Mentored 5 new hire customer service classes with average of 20 reps each (approximately 100 new reps)

Bethesda, Maryland, Us

• Closed $30,000 New Business 6 month campaign for furniture retailer• Responsible for $350k Annual Budget• Maintain positive relationships with existing clients while looking for opportunities to increase share of advertising budget• Understand client needs and create innovative campaigns to help reach marketing goals• Ensure order fulfillment and make necessary changes to ensure client satisfaction• Monitor competitive media activity as well as market conditions on a local and national level

New York, Ny, Us

• Closed $110K Annual Buy for automotive advertiser who hadn’t been on air for 2 years• Closed over $217,000 in New Business for 2013, while responsible for $400K budget in 2013• Closed 1-month $40,000 New Business World Cup Package, March 2014• Increased Automotive Key Account average monthly spend from $15k/month for 2012 to $25K/month for 2013/2014

Partnered with fellow interns in executing and presenting campaign project for Nivea for MenWorked with Chief Growth Officer to organize New Business RepositoryParticipated and performed in diversity events held by InterPublic Group (IPG)Assisted in creating competitive analysis of Plan B and Enbrel CompetitorsOrganized Materials and contributed ideas in creative rumbleFacilitated weekly Account Planning brainstorming sessions and presented information on upcoming technology related to advertising

- Partnered with Disease Control in developing a hand washing campaign to promote hospital cleanliness - Updated old Medical Forms- Offered and served as stand in while secretary was absent- Assisted Nurse Practitioner in physicals for New Employees

Bachelor Of Science, Advertising

Education record

Education record