• Maintain accurate inventory PAR levels in assigned supply rooms; inspect expiration dates, assure package integrity, as well as storage compliance of supplies and IV fluids in accordance with safety and security standards established by regulatory agencies, including Joint Commission. Perform daily rotation of supplies, while restocking and remove any items two weeks prior to expiration.

Improved acquired accounts service satisfaction score to 85%, from 70 %, within 30 days of start of service, by assuring quality cleaning and floor-care maintenance services. • Performed and recorded daily inspections of cleaning activities to assure efficiency of cleaning operations while complying with standard quality. Purchased and managed inventory levels of cleaning supplies, paper goods, as well as preventive maintenance of equipment.

Streamlined department operations by developing a “call back” system for staff to assure the timely delivery of blood products and specimens, assistance with transporting patients, aiding with patient positioning, as well as the delivery of medical equipment requested by nurses and doctors for procedures.• Planned, organized, scheduled department workload, and daily work assignments, completed performance appraisals, quality inspections for a staff of thirty (30) team members and five (5) coordinators. Developed and implemented a department training program for new staff. • Inspected physical condition of the OR and initiated appropriate corrective actions. Ensured safe care to patients by assuring staff adherence to hospital and departmental policies, procedures, and standards, within budgetary specifications, including time management, supply management, and productivity.

Achieved organizational goals by surpassing monthly quality control checks on equipment and ensuring optimization of equipment at a least of 95%. • Developed and implemented plans for streamlining 24/7 operations of on-site moveable medical equipment partnership program (Asset 360) at Memorial Hermann The Woodlands and Memorial Hermann Northeast hospitals, which included the delivery of medical equipment to patient rooms and standby locations, retrieving soiled equipment, cleaning and processing equipment, conducting equipment tracking rounds throughout patient rooms and recording each activity. • Supervised and handled processes of Asset 360 program, which including overseeing equipment tracking rounds, customer billing, equipment application, and preventive maintenance. Generated reports towards the end of the month for missing equipment, as well its utilization within the facility. Analyzed reports and collaborated with department managers and other hospital leadership to resolve issues.

Oversaw the Loss Prevention Program for four (4) Exxon/Mobil café locations, which included HACCP (Hazard Analysis Critical Control Points) documentation and training, reviewing cleaning schedules, and conducting safety audits at each location. • Performed weekly staff training on Food & Personal Safety topics, performed and documented findings of daily safety rounds, reviewed findings with café managers, and worked with managers on corrective actions to assure compliance. Assured complete traceability of incoming raw materials and finished product by means of managing lot code tracking. Ensures labeling programs was accurate in accordance with allergens, ingredients and nutritional information for customer safety. Addressed customer food safety and quality concern, as well as those related to café physical safety as needed. Serve Safe and City of Houston Food Service Manager Certifications.

Responsible for the Housekeeping Department for five (5) Harris Health System Neighborhood Clinics for a month and was promoted to Housekeeping Operations Manager at Ben Taub General Hospital in the Texas Medical Center.• Provide operational leadership for a 900-bed facility. Lead a team of four (4) managers, four (4) supervisors, and a staff of one-hundred and thirty (130) housekeepers in providing a clean and safe environment for patients and hospital visitors. Built relationships with Department Directors and Managers, and proactively addressed the needs of the each respective department.

After a year of managing the daily housekeeping operations for the Neurology pavilion, I was assigned the responsibility of managing the EVS department’s floor care projects for the entire hospital (2500-beds). • Provided daily performance feedback to twenty-five (25) team members, completed annual performance appraisals, conducted daily quality inspections, and maintained staff payroll. Responsible for the purchasing, distribution, and maintaining inventory levels of all supplies and equipment needed to perform floor care projects. Worked with Department Directors and Managers to schedule the completion of floor-care projects within their respective areas.