Warren Brandon Email & Phone Number

London, United Kingdom

London, United Kingdom

2nd line Technical SupportRemote telephone support for sites around Europe and the UK.Onsite at Chiswick Park site, assisting clients with desktop/laptop supportHardware upgrades & re-imaging, Printer supportServer 2003, 2008 ADUC tasksiPhone/iPad Activesync support, Xenmobile device managementBlackberry BES user administration & Blackberry handset.

My new role involves support of Paramount's Movie ACCounting System, which is used in by the Theatrical team in a number of territories Paramount has offices. Currently implemented in the UK, Eire, France, Spain, Germany, Australia, New Zealand and being developed for Brazil, Mexico, Japan.

2nd line Technical SupportRemote telephone support for sites around Europe and the UK. Onsite at Chiswick Park site, assisting clients with desktop/laptop supportBlackberry BES user administration & Blackberry handset configurationHardware upgrades & re-imaging, Server 2003, 2008 ADUC tasksSet up & trouble shooting diverse application issuesSupported.

• The group operates in multiple sectors located in over 38 sites throughout New Zealand, including Retail, Tourism, Property, Seafood, Charitable, Cultural and Media.Key responsibilities:
• Providing Service Desk support for 330 Users in 38 sites throughout New Zealand.
• Blackberry user administration & Blackberry handset configuration
• Vodafone mobile phone purchasing, management & configuration for web/email access
• Citrix Thin Client and HP Desktop based Service Desk Support
• Multi-function Printer Support

Looked after 40 employees in the organisation that was running SBS 4.5 and had recently upgraded to 2003 Server.

Administration IT - Microsoft Word, Outlook, Initial Client database design with a developer, assisted the development of Wordpress web site Phone & Email enquiries Invoicing of accounts Quotes & price negotiation Mail outs, newsletters, printing, editing & laying out course material General PA duties for agency manager Learning & administration of systems.

Desktop support for clients, Antivirus, Email Installing small business networks, broadband & wireless solutions Quoting & sales for new hardware & computer systems New machine builds / installing new peripherals

Sound desk operation Cueing tape inserts for live/pre-recorded shows. Sole Program Direction for evening /weekend shifts Keying & loading graphics for onscreen keys Assisting field shoots with camera setup, lighting & sound capture during a shoot.

A night shift position carried the responsibility of management of all production staff, locking & alarming the building at the end of the shift, liaising with security staff.

Duties included supervision of 6 staff, distribution of work, dealing with stock acquisition from stores, quality assurance of production, & filing appropriate paperwork. This was also a night shift

Assembly of wheelchair controllers, soldering, de-soldering, quality control, testing assembled products, conformal coating of electronic boards & loading boards with electronics components.

Diploma, In Christian Ministry

Education record

Certificate of Business Computing - incomplete, achieved passes in the following Business Applications Data Organisation & Control.

A+, N+ Cetification