Warren Harman Email & Phone Number

Thurrock

Romford

Managing retail operations with a turnover of £12m and 30,000 square feet. - Coordinating 40 Departmental Heads, involving: implementing professional development plans in order to foster professional growth. - Overseeing 3 Assistant Managers and 2 Team Leaders. - Liaising with the Regional Manager to discuss store performance, P+L strategies and talent pipelines. - Conducting a variety of financial management tasks such as: forecasting and ensuring the effective delivery of the budget. - Ensuring the effective execution and delivery of strategies in order to meet all short, mid and long term commercial targets.- Maintaining an excellent knowledge of the Curry's brand and ensuring this is executed at all times.- Enforcing a culture of positivity to ensure staff morale / performance is high. - Regularly assessing all business facets, from labour management to sales performance, as well as ensuring all staff are aware of expectations. - Ensuring a diligent and pro-active Health and Safety culture is maintained continually. - Assessing training gaps in order to foster professional growth. - Ensuring all business functions are working to improve and simplify the customer journey.- Developing and implementing key strategies to promote business growth and profitability.- Successfully translating commercial/brand strategies to management for implementation.- Managing the delivery of online multi-channel propositions, including pay/collect online and B2B propositions. - Overseeing the implementation of store audits in order to control loss prevention and elevate commercial performance.

Harlow

Managing retail operations across 3 integrated retail units (Carphone Warehouse, PC World and Curry's) with a turnover of £22m. - Coordinating 4 Assistant Managers and 3 Team Leaders, involving regularly mentoring and creating / implementing action plans to facilitate professional growth. - Effectively managing all staff, systems and processes to deliver excellent customers service in line with corporate expectations.- Observing staff to provide them with comprehensive feedback regarding their performance. - Regularly meeting with the management team to assess KPI's and store P+L. - Managing all staff recruitment and training. - Implementing store audits in order to manage loss prevention and improve commercial performance. - Delivering on online multi-channel propositions, including pay/collect online and B2B proposition. - Liaising with Carphone Warehouse Manager in order to effectively integrate business units. - Maintaining an excellent knowledge of the Curry's brand.- Dealing with customer complaints and enquiries where required. - Planning, implementing and overseeing floor plans, as well as suggesting new layouts in order to boost sales. - Ensuring stock loss is minimal and under budget at all times. - Delivering against ambitious KPIs in a challenging retail environment. - Liaising with the Regional Manager and Directors.

Chelmsford

Turnover: £22m.